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December 2023 by November Alvarado
If I can give a negative review, I would! The staff was incompetent to say the least! The girl couldn’t find me or my son in their system. I was there OVER AN HOUR!!! I had to show them that THEY are the ones who called ME left a voicemail saying my prescription was ready showed them the text messages I receive say my prescription was ready and went on the app to show them that my prescription was ready!!! They said it must have been a mistake. Ummmm??? No I called it into their Store location and I only have gone to THEM. Oh my GWAD this was by far the WORST customer service experience I have EVER had!!!! Then I showed them the price for the GoodRX and the girl Koren couldn’t figure it out how to put in the code and said I can’t. Simply GAVE up!! Omg I ended up just paying FULL price just to get the hell out of there. I LEFT IN TEARS!!!!! SIMPLY INCOMPETENT.
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October 2023 by Kim Dessen
Music in the parking lot is annoying. The picture system is down.
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August 2023 by Jenny Ocvirek
Horrible customer service! Simply asked to use the restroom and was rudely told to wait then said thank you when she finally opened it for me and was given a rude sigh by the manager! Mind you there was no one there! Then she had the audacity to tell an employee who wasn’t there to keep an eye on me!
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April 2023 by kat katzman
though i understand the whole loud music outside, it seems excessive to have it in middle of the night. No more sleep in the hammock on summer nights for me.. Also, the 'undesirables' that don't camp THERE now, wander onto MY private property, creating harmful risks to ME! BEYOND that: I had multiple RX transferred there and 3 weeks later, they were still not handled! I was THEN told: "well, we are busy and have to [ENTER THEM MANUALLY] !?!?! I had them transferred to CVS and they were ready the next day. I've spoken with MANY people who travel the extra distance to get their meds at a different walgreens location. Also, This is the ONLY walgreens location that I've needed to actually s p e l l the med names to (even though I provided ALL the bottle labels). Bizarre!
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April 2023 by Jim Jimothy
The doctor who looked at my ears for a pain issue ended up pushing their device really hard into my ear canal. At first i was more stunned by it so finished quickly with the visit and walked away. My ears are ringing loudly now.
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April 2023 by Swan 1
Good store they haven't gone then rid of tobacco products though...
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February 2023 by Dani Burlison
Can't believe this place hasn't closed yet. The people are just not friendly anymore. They just won't help you find or get things from the back. They don't stock like there supposed to and just say " oh, we are just outta that" I'll go to a different one from now on.
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January 2023 by Roxanne Kavalieris
It's like any Walgreens they have a ton of makeup and beauty products so of course I can get lost in there for hours but they also have a seasonal section that usually has some pretty cute deco for the house or just little knick knacks you could buy someone as a gift for under 30 dollars monogrammed cups, candles, back massages, photo frames, table to water falls etc. The staff there are typically pretty helpful as well.
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December 2022 by Alanna F.
The place is clean, well stocked and the employees were helpful. I feel a lot of the reason it gets a bit of a bad rap is because of the clientele. Definitely a lot of seedy people going in there, particularly at the pharmacy. A lot of homeless and drug addicts frequent this location. I couldn't careless but I can understand that others may want to avoid
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October 2022 by Laura Schaum
I was in there last night. There are no carts or baskets to put your items in. I had to stack all my stuff up at a closed register because I couldn't carry it all and didn't have a place to put it. The two ladies in there were very foul talking about highly inappropriate subjects, joking and laughing with each other. When I got up to the register finally, the girl was SO rude to me. Barely even spoke to me, just threw my stuff in the bag. I spent $180 and she didn't even say thanks. Won't be going back.
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January 2022 by Samuel
Went for a Doctor's visit and mentioned that my ears were hurting/ringing alot. She jabbed the otoscope into my ear to the point I had to move my head away twice. The second time I think she was trying to hurt me, as she kept pushing as hard as she could. Now my ears are really in pain.
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December 2021 by C V
One of the worst walgreens in Tucson area. Customer service is so bad ill drive to a farther Walgreens for stuff. Id go to the one on golf links and kolb but the manager likes kids in the bad way. JCC
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October 2021 by Lisa Fischer
THIS IS THE WORST STORE.Wish I could leave -5☆'sIf you call in to talk to someone in the pharmacy you get put on hold for over 30 minutes then they disconnect you (and this happens EVERYTIME).When you go to pickup your prescriptions you have to wait for 20 minutes or more because the guy behind the count obviously doesn't know how to run their compuyer system.When you finally get up to the counter they NEVER have ALL you RX'S ready, so you have wait (again) for 30 minutes while they get them together. Which you than again have to wait in line to pay for them.I have NEVER heard of a pharmacy being CLOSED on Saturdays and Sundays which this store is.Also on more than one occasion i have went there to pickup my RX'S and they have been closed with no explanation.SAVE YOURSELF THE HEADACHE and find a different store to go too.
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September 2021 by Eloise Y.
Not cool when you have a giant sign for no appt. flu shots and wait in line for 20 minutes only to be told by the pharmacist (who was working his a** off because of short staff) that it's by appointment only! Going to Walmart pharmacy where it is quick!!
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September 2021 by Connie Nokes
Recently moved and this pharmacy was close to my new house; I will drive farther in the future, the proximity was not worth the hassle. They were rushed and rude when I picked up the prescriptions, and the technician overcharged me $77.00 for those medications because he didn’t run my insurance properly. After clarifying with my insurance I returned, and although he fixed the problem he was condescending and passive aggressive, making snide comments with his associates while I waited at the counter. He gave no apology for his mistake or incompetence. Walgreens has historically been my pharmacy of choice, but this location fell short of all expectations.