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February 2025 by Gilbert Vazquez
Went to use the ATM and they had it unplugged. I asked if they could plug it in and they said the ATM company never set it up for them. They told me to go across the street to use Wells Fargo. USAA members have to go to specific locations to use ATMs. This Walgreens is terrible.
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December 2024 by Pri Ya
Awesome experience! Thanks a lot for the prompt help!!
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November 2024 by Greg
Had to stop by for a prescription. Pharmacy tech was able to find a coupon which dropped the price 40%. Woot woot!
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September 2024 by Stacy Smith
Worst pharmacy I've ever had to deal with. T
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May 2024 by Vic Victor
Today I received an automated call from Walgreens asking if I was going to pick up a long overdue and vital prescription. I chose the YES option. Finally it was available. Not. Just minutes later I was told at this .location that the prescription IS NOT IN THE SYSTEM...I was not at all surprised.
Walgreens and this location specifically seems to be doing business as SNAFU.
Recently I called about a different prescription and was told that it was unavailable be cause it had probably been put back into stock because I had not picked it up...moments later I received a text that it was ready...far too quickly for them to have refilled it.
They seem incompetent, lazy and uninterested in customer service.
Walgreens is on the whole becoming less and less coherent and reliable.
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May 2024 by drumming dog
This pharmacy used to be well run. Now not so anymore. I notice a lack of communication in general between techs and pharmacists and with the public in general. It would be nice if persons working the drive thru had head sets instead of a regular phone. And if they give you a different variation of one of your meds, to give you a heads up. I had a not so good reaction to a varied med.
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March 2024 by Bj Chambers
Over and Over again..I have spoken with managers regarding the disrespectful and racist behavior of 'one' staffer at this location ..the person continues to be employed there! District area manager refuses to contact me.... before I transfer my pharmacy account to a different business...I will probably file for violation of my civil rights and discrimination...if this woman/staffer was a person of color..she would have been fired by now...but since I am person of color filing the complaint.. management has ignored my numerous complaints!
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March 2024 by Cel Rosas
I went to this Walgreens (River & Craycroft) earlier today on a Sunday morning and was approached by a homeless man INSIDE the store to ask if I could buy him some items. I’m sorry, but I don’t think Walgreens’ employees should be allowing this to happen in their stores to customers who just want to pick up some items quickly and leave. The cashier was aware that this guy asked me to buy him stuff and didn’t say anything. I don’t think I will be returning to this Walgreens and probably no other Walgreens ever again. I know that homelessness is getting worse in Tucson, but Walgreens needs to do a better job of protecting their paying customers from panhandlers especially inside their stores. I also need to mention that I was by myself and felt a little uncomfortable and vulnerable when this happened to me.
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March 2024 by Alisa Grimm
Lori and bill have no idea what theyre doing. I went in to deposit money on my capital one like ive done numerous times here and first it was “i dont know if i can deposit that much” and then it was, “we dont do that here” …and i reply i just did it here last week. Bill had an attitude and all they cared about was “getting through the line” . They did the transaction and then voided it, and then i couldnt add the money because you can only add so much in one day. Now i cant make the payments that need to be paid because they had no idea what they were doing and didnt want to help me. My worst experience ever at walgreens, this is why i choose CVS.
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February 2024 by Maria Folts
Went to the River & Craycroft Walgreens to try to do some photo printing.
All 3 employees which were there, were all very helpful &friendly.
I was very impressed.
Maria
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January 2024 by Jessica Allen
Rudest customer service in their pharmacy, from the girl who answered my call to the “women” (as she corrected me when I said girl) who completed my call after being placed on hold for 4 mins.
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January 2024 by Cliff K.
The nice thing about Walgreens is it's a convenience store as much as a drugstore so they carry some of the items that I need sometimes from Viva paper towels, Laundry soap,to food- some groceries and typical convenience store things like chips, donuts, pop, water and ice cream. The first aid items are extensive, and they have a large health and beauty area. They also have a small household supply area and school and office area. The customer service was great. I had two different staff members who took me directly to the item I was looking for. When the line started to get long, they called someone up to the front right away. Just remember, it's about expectations. Everyone is understaffed, so I always appreciate the service staff who are working. I really try to look them in the eye when I'm checking out and tell them I appreciate the work they're doing. It's a small thing, but I try to be kind and appreciative each time .
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November 2023 by Jesus is Lord
They don't have an ATM at this location anymore bc of a past incident with theft. Ridiculous, considering that this is one of the nicest areas in Tucson. I really wish they had one here. Most Walgreens stores do. Also the energy was lacking—not many customers. If you are looking for a Walgreens with an ATM there's one down the road a bit on Grant & Swan that has an AllPoint ATM, and that location is open 24/7.
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October 2023 by Nova W.
.25 Walgreens in south Tucson says that it's Walgreens policy to not refuse any state insurance program based on company policy as well because it's federally required to accept all state mandated federal insurance policies. When I explained this to the manager he started to laugh. As well both Pharmacy techs told me to figure out my insurance and come back on Monday this is after I had to fight the Walgreens in south Tucson trying to get my medications that are now 3 days late for bronchitis turned early onset namonia because they couldn't figure out how to get my medicare to go through their system saying non existent client even though after calling my insurance and getting confirmed that I do have insurance they just we don't have time to work on your order we've tried twice. As well I'm going to be loosing my right eye from the infection in it from working cleaning house share apartments and having to live in them with their dusts from exhaustion of moving myself fighting my low income as well by paying rent on 4 places in the last 2 months plus having to live out of a 3*5 storage unit that is stacked full from floor to ceiling. 0.25 stars is what I give this company Walgreens in general.
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September 2023 by Betty
Over and Over again..I have spoken with managers regarding the disrespectful and racist behavior of 'one' staffer at this location ..the person continues to be employed there! District area manager refuses to contact me.... before I transfer my pharmacy account to a different business...I will probably file for violation of my civil rights and discrimination...if this woman/staffer was a person of color..she would have been fired by now...but since I am person of color filing the complaint.. management has ignored my numerous complaints!
