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March 2024 by Tiffany whalen
2 stars because the older cashier lady was very sweet, but the younger skinny, white, long haired manager girl needs some customer service training. she was rude to not just the cashier working, but to the customer for no reason. mad because she had to check the price on a cane. i can see why every review for the last 3 months is a 1 star.
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March 2024 by Barcode
Horrible store. They’ll place you on hold, and let the call go multiple cycles, and keep placing you on hold. The staff is rude and flippant. I get that they’re understaffed, but that’s no reason to be rude to customers who aren’t rude to you.
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December 2023 by Jyssica Beers
I went to the Coachline/Twin Peaks location in Tucson, AZ. I was buying some chocolate and chap stick. The woman at the front was very nice to the woman in front of me. When it was my turn though, her whole demeanor changed and she barely said a word to me and then called me a "gentleman" (by the way, I was born and raised a woman and have given BIRTH to a child...pretty sure that doesn't make me a man) to another woman behind me. Saying that I was basically in the way of the other woman's stuff on the counter. So, I wanted to say (sarcastically) that you guys are doing GREAT (not) in customer service. Big ol' thumbs up there.
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August 2023 by Jack P
Habitually late with prescriptions. What used to take hours now takes DAYS. Yes, days. Then when you call them they give you some weird convoluted reply about cutoff times and shipping…then somehow, someway produce the medication that same day. Seems rather odd and suspect. Good for chapstick and snacks. Awful for prescriptions.
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June 2023 by smasms1
Only reason they are getting 2 stars is because some of the pharmacy people are very friendly. Outside of that, it takes 2-3 days for them to fill a prescription unless you want to get on the phone and expedite the prescription. Then they offer same day delivery, which you can pay 8$ for, and it does not arrive until 2-3 days after. I am not sure why I continue to get my prescriptions filled here outside of the fact it is the closest place to my home. Get your head in the game Walgreens. Do not offer options that are not available, and do not take multiple days to fill a new prescription, there is a reason that prescription is being sent in.
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June 2023 by Sara M
Only reason it gets 2 stars is because people are nice. Takes 3 days for a rx to be filled unless you intervene. You can select same day delivery and pay the money for it and it never happens. Then you go to pick it up and are double charged for the prescription. Worthless pharmacy, poor set up.
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May 2023 by Jackie Sable
I don’t expect to walk in to purchase some thing from a store and when I am being rung up asked if I would like to donate my hard earned income to a business that makes multi billions of dollars a year. Maybe Walgreens should donate to the cause they are asking their customers to donate to. How insulting!
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December 2022 by angelina padilla
Brittney was extremely rude and had a bad attitude. Never want to see her again
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October 2022 by Joseph Robson
Clean store and friendly staffThank you from your Tucson friends ???
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October 2022 by az hunter
I went there and bought two bottles of vitamins gummies. I walked out to the truck one of the bottles was melted a complete block. The bottles were buy one get one 50% off. I went into the store to exchange one of the bottles they didn't have the exact one but they had the same company at the same price when I went to exchange it he told me I was going to have to pay $4.62 more. Because I wasn't getting the 50 off credit. By my Walgreens never using you again rip off
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September 2022 by Kel Larkin
The pharmacy seems to be closed every time I decide to drive over there. Frustrating and irritating.
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June 2022 by Amanda Williams
Nita helped me after I had a horrible customer service at the Walgreens on silver bell. Troy hired a great manager!!!!!!
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May 2022 by Zach Hudson Muir
Went in for a simple propane exchange. Always quick and easy. Today was helped by Calvin and he had a great attitude very friendly and engaging. Keep it up Calvin!!!
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May 2022 by Star Tornero
My FAVORITE Walgreens!! The friendliest employees of any Walgreens I've been to. We looked for a vaccination location and happened to get the appointment here on the day before Easter, near our house. Never been at this particular Walgreens before. Everyone was so nice and attentive. We were especially grateful that the pharmacy person, Tim Frank, was the one to help us with the shots. He was so efficient and funny. He made the whole thing easier and distracted us in such a way that we hardly noticed the shot itself. Thank you! You made our day!
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April 2022 by Anna Urbina
it's on the way and the staff is SUPER FRIENDLY TOO
