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June 2025 by Keith Murray
Absolutely abysmal customer service. Rude techs. Switching pharmacies.
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May 2025 by Candy Nasca
They have busy times but have had only minor problems and when I ask questions they always answer. Also the deaf cashier has always been happy and helpful
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May 2025 by Sacha Simard
I have mixed reviews, some of the employees are great, but the older gentleman who is hard of hearing is always rude. I hate going in there when he's working
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April 2025 by German Munoz
Horrible experience with the PM CREW, specially the cashier, rude, way unprofessional customer service experience, I had to spoke with manager, unfortunately this is the closest I have to pick up my need and prescriptions. Walgreens thank your cashier for having less customers coming to this store. Thanks to the manager was very helpful!
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March 2025 by lexxi bruxvoort
Most people will only leave a review if they are focusing on the negative. I can say my visit was anything but negative. Ryan and Victoria are such caring and hardworking staff. Not only did they go above beyond for me to make sure I could start an antibiotic on time, they did so while they were super busy and handled a line of patients who were entitled at best. They showed compassion and a love for the job that is lost in most retail pharmacies. Thank you Ryan and Victoria at Swan and Sunrise.
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February 2025 by Mark Robb
Great store
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January 2025 by Shawn Eshragh
One of the worst Wallgreens nationwide. They have screwed up a several prescriptions both in dosage, and insurance matters. I have called a several times for my perception and they tell me is ready to pick up, and when going there is not ready, because they were busy.they need to either close this store, or change the Managment completely .
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December 2024 by Andrew Sherwood
Horrible pharmacy. They decided they were going to veto my prescription without telling me or my doctor. It’s Xmas Eve- thanks Walgreens for screwing this up.
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July 2024 by Michael McGill
Great place to buy greeting cards.
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May 2024 by Prairie Pug
Sunrise and Swan location has a very unpleasant ( mean) older employee who works at front register. First, he was angry with me for not mouthing words ( I didn't know he was hearing impaired at my last visit.) fyi I always ask for no bag as I see it as wasteful. Often Employees there will ask me if I want one which I appreciate.
Today I enunciated and looked at him directly so that he could understand prior to reaching for the sack for after it's touched they probably can't re-use it. He just stopped doing anything and stared back. I thought he hadn't heard and repeated myself. He then said angrily "I heard you the first time!' And then said 'I'm not gonna touch your bag!'
I'll avoid this location though I live in the foothills just up the street. Maybe he just works at dinner hour. I regret giving one star as Every OTHER employee in this store is wonderful, smiles, helpful. As I left he said, 'I'm sorry I made YOU mad by touching YOUR bag.' Missed the whole point of not littering with an extra unnecessary plastic bag but Whatever. He shouldn't be a shingle for Walgreens which is such a great store.
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April 2024 by Mary S.
went to get a covid vaccine today. they had me wait and then told me that they just discovered their vaccines had expired. The protocol for defrosting frozen vaccine (which they had) called for six hours to defrost slowly. The pharmacist was rolling a tube in his hand saying he was trying to defrost it with hand heat but had no idea how long it would take. He'd never done this before...clearly had no idea if it was safe to do it that way. He said it wouldn't take six hours to defrost but he didn't know how long it would take, so I could just wait. I walked out. Sheesh
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April 2024 by Concepcion R.
The cashier is not helpful at all. Very rude and disrespectful. Other Walgreens are much better. He is the Asian or Mexican guy in the front counter.
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April 2024 by Gina P
I called this morning and spoke with Victoria about getting my business cards printed. She was very kind and assured me I could get them same day. So I came in and started using the kiosk. I was having a hard time getting my phone and the kiosk to connect. So the store manager named Karl came over. He tried so many different ways and used different chords to get this connection going. He could see how important it was for me to get this accomplished. When nothing worked, he opened the Walgreens app on my phone, helped me upload the images, and before I knew it, he was printing my business cards! He was so kind and so patient the entire time! Thank you Karl! Your level of customer service is superior!! I appreciate your help more thank you know!!!
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March 2024 by Jim M.
I stopped in to this store to pick up a waiting prescription shortly before 1:30 pm. I was standing behind a gentleman who was apparently having some issues with his Rx when the pharmacy tech who was helping him called out to the back that "Hey, it's 1"30! " At that point a tech, I think her name was KYA (her name tag was not clearly visible) came from inside the pharmacy to the front and started closing the gate. I was standing WITHIN the gated area, when she rudely said "it's 1:30 and you have to come back!". I told he I was in line before 1:30 and I was NOT coming back nor was I leaving without my prescription. I certainly raised my voice, whereupon the pharmacist came and "said "don't berate my staff, I'll help you myself". By that time the gentleman ahead of me had finished his transaction and the tech who had been helping him said she would do it. Because I'm a frequent customer, she didn't even have to ask my name or address. (My out-of-pocket drug spend at this particular store is in excess of $2,000 annually and my insurance pays around $80,000 annually). This is atrocious customer service and KYA, (if that's her correct name) is a net negative and should be terminated.
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March 2024 by Craig J.
The store is alright. The pharmacy is a complete shit show. They never have enough people on hand. Scripts are never ready despite their app telling you they are ready. If you have to pick up a script, plan on an hour at least.
