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April 2024 by Mike ..
This pharmacy is the worst. They call you to tell you the prescription is filled but once there, many times it is not. They never call when they do not carry a prescription. I have talked to others and they say the same. Lazy pharmacists and clerks. Get the place out of the neighborhood. They are worse than CVS.
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October 2023 by Michelle McNeese
Horrible customer service!!! They sent 3 small children away because they didn’t take their insurance for the COVID vaccine. I drove 1 1/2 hours with a scheduled appointment to be told they didn’t take my insurance. I never was called to be told this or anything. The horrible women behind the counter didn’t even show any sympathy when I explained why we had to come so far and was now crying. This is a pandemic in the making yet again. I will NEVER use Walgreens in the future. They are horrible!
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October 2023 by Hunter
Extremely lazy pharmacy department are endangering our children by not honoring vaccine appointments. Avoid this place, they deserve to go out of business.
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October 2023 by Hunter B.
Super lazy pharmacists, these people are a detriment to their community, we deserve much better than what they offer here. So sad.
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October 2023 by Erlinda Romo
Pharmacy is very accurate n helpful. Employee in Cosmetics is excellent. Goes the extra mile to be of servicePleased with condition of store n bathrooms. Thank youMrs. Romo
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September 2023 by Aracelio Torres
Walgreens Pharmacy off Valencia and Cardinal at 2929 W Valencia Rd, Tucson, AZ 85746:Spoke with Crystal who was very efficient, knowledgeable and very helpful. I’m a Senior Citizen from Surprise, AZ moving to Tucson, AZ and she handled my call very professionally and was able to transfer my medication subscriptions to their Walgreens and even informed me that it was available for delivery to me. Can’t thank her enough for her kindness. Absolutely an angel ! Thank you ? so much, Diana Torres
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June 2023 by Maria Mercedes Liogon Ibarra
HORRIBLE!!!!!Spoke to the pharm tech and was absolutely RUDE. From the moment she answered until the moment I hung up. Requested my meds to be pulled from another location because I travel back in forth from two cities and every time I had a question was “ya!” Before she confirmed that she could pull it, she said “wait” and what felt like 2 hours of silence was followed by a “ya!” And I said “Ya! What?” And she said “it’s done!” Just incredible how much touch with others we are loosing.
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May 2023 by Rocky
Wish I could give this place ZERO stars for their pharmacy. Go literally anywhere else if you need a script filled. Theyll either lose your script multiple times and or waste yours and your doctors time here.Seems like they just hire anyone to be the managers here. No customer service skills and extremely condescending and rude. You can't ask a simple question without getting major attitude back. Never complained once about the multiple mess ups this placed caused because I tried to be patient and understanding. I finally had enough and I became the bad guy.If the store owner had any sense they would get better employees. If the employees don't want to do their jobs they don't have to be there making customers miserable too.If you want to you have the worst pharmacy experience of your life then come here!
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April 2023 by Jesus Valenzuela
I do not recommend this pharmacy and or pharmacist.. Not only will he ask irrelevant questions but he will not have your script ready when him and his team say they will. Very very very horrible experience! That's 3 verys! Horrible experience! Not only will the main pharmacist ask irrelevant questions, he will also delay your script and will have his team do the same! I do not absolutely do not recommend this walgreens for any script!
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February 2023 by Jacquelyn Chapman
Worst pharmacy ever. Never fill my prescriptions always some excuse. My Dr will call in prescription and they tell me I can buy it over the counter.
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January 2023 by Kenneth Ventura
I think this walgreens has the best staff in the pharmacy. They are friendly and helpful. They get orders done quickly and very patient in answering question.
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December 2022 by Elizabeth J. Stoughton
I get notifications that my family's prescriptions are ready, drive there, wait in line, and am told they have the medication on order and it will be ready in 2 days. Why does the system tell me it's ready? Also, even though it's my fault for going out-of-network from my prescription plan, I was asking about my co-pays, and no one had the decency to tell me their pharmacy is out-of-network. I went there for six months!
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September 2022 by Jose Peralta
Worst pharmacy ever! Staff is so rude and they seem like they don’t want to be there. Waited over an hour to get a flu shot which I had an appt for, ended up leaving because I wasn’t seen. Horrible experience never going back there again!!
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August 2022 by Penny LeHew
I go to pick up my pain meds and they have no pharmacist on duty so the pharmacy is closed and if you know anything about opioids you can’t just stop taking them you have to take them or you go through withdrawals and they don’t care. There was nothing they could do. She said call the doctor and have them call something into another pharmacy on a Saturday? I’m definitely changing over to CVS
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July 2022 by Judy Filibeck
After receiving a text that a prescription was ready for pickup, my dog and I went to the Walgreens on Cardinal and Valencia. After waiting at the drive-in window for 30 minutes with no movement in the line, I left and ran some errands. I came back got in line (it was too hot to leave my dog in the car) once again the line had stopped and didn't move for 30 minutes again. When I finally got to the window I asked what was happening and with no apology was told they were having testing of some sort. The wait is always long, I think it's time to change drug stores.
