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November 2023 by Joshua Blades
I was told a price of a battery for my car by Henery and Danica and they both even confirmed in the book the type and price of the battery and then when I take my car in to get it installed they put a battery 3x the cost of what I was originally told and then DANICA lies straight to my face and said her book said it was something else after I literally heard them and watched them have this conversation in from of my face and also making sure everything they told me was set to go when I brought my car back....Danica is a liar and a horrible manager and she will lie to your face
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November 2023 by Jessica Landress
Why is it so difficult for your employees to look up an order and re schedule an appointment. Is pathetic that a simple task can become so complicated, is not worth paying "less" for your so called services.
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October 2023 by Ty
Don’t go here. This location tacks on fees that even other Walmarts don’t do. Staff doesn’t care about the customers, are disorganized and unhelpful. I had to wait 4 hours for 2 tires to be changed with an appointment.
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October 2023 by Darryl
Probably the worst customer service I have ever received. The teens working here were very disorganized and smelled like skunk. The mechanic was finding any excuse to not do her job. (Water breaks every 2-5 minutes.) One person can whip this place up into shape but instead they have nothing but bad apples working this department.
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September 2023 by Patty Kingston
Got new battery in quick very blessed for good service ? dog couldn't come ha ha he helps me here.Price great God loves you and God bless you all who helped
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September 2023 by Larry V.
Don't open on time leave customers sitting in lot call them they tell me short staffed come back at 11 then told the Bay is closed which is it? 2nd time this has happened why bother with a auto center!
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August 2023 by Jennfer Stricker
Drove up to the line to wait for service. No one came out to assist, or talk with us. I took my son's truck in for an oil change and to look at a brake light. After 20 minutes of being ignored I went to look for an employee. Employee was not helpful and even stated we don't have enough staff here to help you. We were there 2 hours before closing. Did not offer an alternative, or a way to be seen later. (or really any advice or solution). Do yourself a favor find a business with staff that want to be there and help their customers.Service: Oil change
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August 2023 by C. Adams
It was the worst and most disorganized department I ever witnessed. No mechanic manager. They don't care that people wait for hours and hours. The manager from Automotive complained he was there all day, too, but was off the clock. It is entirely different because he works there. Really idiotic. And a disabled guy was left to deal with the long line. He did the best he could, but it was fair to him or the customers. Incorrect pricing was happening even with a dept. Lead helping him. SMH
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August 2023 by Jeff P
I had ordered tires and an appointment set for installation. Arriving the technician claimed he was working on the last car and had No other appointments, his demeanor and lack of caring makes me glad he didn't touch my car.Service: Tires
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August 2023 by Josh Seeley
Service was great, helped me pick out tires for my old Cherokee chief.
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June 2023 by Benjamin Warman
Came in to replace a car battery. Had to press a little bit for Walmart to honor the warranty terms. There was some confusion since Walmart ended the prorated portion of the warranty program, but that does not change the fact that I paid for a product with that warranty.
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June 2023 by Ricardo Llamas-Torres
So I'll start off by saying I've never been the biggest fan of Walmart auto centers I only went because they offered the best price on new tires being mounted and balanced(two tires).I will say I was 100% surprised at my experience...I arrived for my appointment it took them about 15 min to check me in which wasn't long I was just being impatient in the moment ...I then went inside for no more then 10-15 min to get a text saying my vehicle was ready...tires where installed properly I have no complaints good job guys. (Kudos to the employees working on Jun 05 that took care of my appt at 12pm)
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June 2023 by casey thomas
They were very professional and I found the cheapest tires that I wanted for my car.
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May 2023 by bella tellez
The oil change itself went smoothly. After waiting nearly 1 1/2 i was walking around and I heard a manager on the phone talking about how the broke off a piece of the regulator. I tried to believe it wasn’t my vehicle but 20 mins later the manager came up to me saying how the tech slipped and broke off a piece and I would need to get a tow ( they did offer to reimburse me but didn’t explain everything fully ) there was no solution. Another 40 mins go by the Tech who checked me in originally ( who wasn’t involved in this mess ) said “ your cars been done what are you still doing here?” I was confused and shocked. Come to find out it was not my vehicle the whole time and my car was finished a long time ago. Ridiculous service and crazy that they simply didn’t verify the vehicle before hand after I told them are you sure it is the Corolla.Service: Oil change
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April 2023 by mike squillaci
They closed twice because they didn't have the people to run it... And when I showed up they said we called some people but not everyone... I was a 9am appointment...