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November 2023 by Christa Sanchez
I thought we can come to our local Walmart to change our oil early in the morning. The man just opened, no cars and said we had to wait till 8pm. We were puzzled. Today we came because we got a flat in front of Walmart. We went to Walmart Automotive and again they said we need to wait till 8 pm. This time it was 5:30pm and they had 2 cars in front of us. I feel they are prejudice towards brown people. I'm sorry not returning here to our local Walmart Automotive.
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November 2023 by Ciara Gaitain
I really only go here because its cheaper for an oil change but the fact that my car has been there since 3:30pm and still isn't done when they close in 3 minutes is absolutely insane. 4 and a half hours
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November 2023 by Myron Abolitz
Very poorly run. I ordered four tires with a spare and installation. When I come there I find out they are unable to install the spare and I will have to get it done somewhere else. So I go ahead and do the installation for four tires. After they're done they present me with two different work orders both of which are completely wrong. Now I have to wait more while they get their act together. Do not recommend.Addendum: The spare they gave me was not what I ordered. Now I have to go through the hassle of returning it.
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November 2023 by Marques Chandler
I called to make an appointment for headlight restoration at 4pm. I left work early and drove across town to be told I need to reschedule my appointment because the headlight technician left for the day. Needless to say I was frustrated and it would have been nice to get a courtesy call to reschedule my appointment before I left work early and waste my gas. I took my business elsewhere.
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November 2023 by ArizonaDogMom
Tanner was helpful, friendly, and knowledgeable. He made it possible for our car to be looked at, tire patched, all well being short staffed. Thank you!Service: Tires
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November 2023 by MK ULTRA
Scheduled an oil change and showed up only to be told they don't do oil changes. Top experience as always walmart ?
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August 2023 by David Watkins
They do good work. This place is run very poorly though. They have you sit in your car in line for service. Absolutely stupid and bad for business, the environment, employees, and a waste of opportunity for sales inside the store. Really the worst management decisions I've ever seen at a Walmart and I've seen some doozies.
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August 2023 by JEFF Devlieger
Work was performed fast and reasonably priced. While there we also had wipers and air filter installed. Extremely reasonable price for that.
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April 2023 by Jeremy Nelson
Customer service is lacking big time aswell as tech service knowledge, got my front tires replaced and the next day the tpsm on the front right stopped working. ofcourse they said it wasn't there fault that the batter must have died, I asked them to put there scanner to the sensor to see if the sensors was still detectable indicating the batter was still working. the tech refused and said there's nothing he could do and that it's not there fault and that I would have to buy a new sensor and pay for the install.I took the car to Discount tire in the Santa Cruz plaza and they checked it for free and turns out the battery is fine and the sensor just needed a reset/relearn, they answered all my questions and actually made the effort to help even tho they werent making any money off me. works perfectly now
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April 2023 by Luisa Becerra
I took my car for an oil change, I was told the wait was of around 1.5 - 2 hours, the attendant checked my oil level with the dip stick and I turned my keys in and everything, there were no problems at all. I provided my dad's number since my car was already saved under his account. After around 2 hours of waiting in store he calls me to notify that the technicians had declined the service because they 'did not have the oil filter required'. I couldn't believe that walmart did not have a generic kia oil filter so I went into the auto services area and found the oil filter needed myself, and since I didn't want to wait another 2 hours or make a big deal, I decided to get the oil too and change it myself at my house. I headed to the auto services register to pay for my oil and the filter and pick up my car and the technician looked at me and the items I was buying (I'm a lady in my 20's) and gave me a whole different story from what my dad was told. He said they couldn't change my oil because the car's oil level was low, but I remembered the attendant checking it before I turned the car in and imagined that if there was going to be a problem with the car they could have notified me from the beginning. Besides, it had been the case before where my oil was low and another walmart still serviced it, I just had to sign a waiver. I was angry and annoyed for having to waste 2 hours waiting just to have my service declined for no reason, so I just said thanks to the attendant and he changed the story again to finally say that they couldn't change the oil because the change oil light was on!I left the store to moments later find out at my house that the oil drain plug was almost completely stripped and impossible to take out manually and it wasn't that way before turning the car in. Now I'm going to have to take it to a mechanic to be removed. 2 hours waiting in store for my service to be declined 'because the oil light was on'
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April 2023 by Genie Jones
We are on a 34-day trip. On day 7 we picked up a screw in our tire. We drove from Tombstone on a donut. These people got us in and out in just about a hour. And it was a Sunday .
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January 2023 by Crystal Burlison
Fast and friendly. Excellent service!!
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September 2022 by Gilbert Manriquez
Took my battery to get charged and they forgot to call me when it was ready.
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July 2022 by Tyrone Carpio
Very busy location but the service I got was beyond my expectations. Thank you Steven Mungia for your excellent customer service experienceServices: Tires
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July 2022 by Terri Batt
Always get my oil changed here. Its cheaper than most and sometimes you have to wait awhile but you can not make an appointment but the guys here are real nice.