October 2015 by Jessie P.
Agent was unwilling to give a straight answer about their rates. Repeatedly stated that if I would, " just drive down so they could verify the check," he could let me know how much it would cost. As their rates should be standardized based on type of check and amount, there is no reason to run the customer in circles. "I can assure you we have the best rates in town," is not an answer to the question of your pricing when a customer is trying ti justify driving 20+ miles out of their way to do business with you. No matter how many times you repeat it.
