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March 2024 by Ivan L.
Thank you Ramon for helping me quick and easy with my money order! Great customer service.
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July 2023 by Burning Experience
Great customer service by nayely will be back
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February 2022 by Drew K.
This place is zoon. Lines backed out the door with 6 windows and only 1 person working. Same with DMV portion. I wouldn't recommend at all. I'm giving two stars because staff member was nice but completely taken advantage of. I would check other places.
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February 2022 by Drew P.
This place is zoon. Lines backed out the door with 6 windows and only 1 person working. Same with DMV portion. I wouldn't recommend at all. I'm giving two stars because staff member was nice but completely taken advantage of. I would check other places.
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December 2021 by Chief l30
Carmin was super helpful!
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January 2021 by Marcus M.
After dealing with "Blanca" at the stone location I'm closing my PLS account, shredding my PLS card and vowing to NEVER do business there again. I've never had a problem in the past cashing my payrol checks with them and it's always been the same fee each time until tonight. "Blanca" proceeded to argue with me about my check validity as well as charge me the most I've ever been charged, ($28 for a $500 dollar check.) I've always been charged the same amount each month ($5.50.) I exclaimed that I've always paid the standard fee and that I was a longtime customer. She stated the past employees should've all charged me $28 as well... Long story short, be careful when dealing with that location, ESPECIALLY the short, heavyset, "homely" looking "Blanca" at window #4 because she will try to charge you as much as she can as she's obviously an heir to the PLS Fortune.
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April 2020 by Steve J.
I got one of those prepaid debit card "Exceptations" and it was the worst card I ever had. They let a 500.00 cash withdrawal without my pin or permission and then made me prove their mistake and after 2 weeks with no money they refunded my money!! No appologies. No compensation for my troubles nothing!!! Then the manager at pls starts acting like it's no big deal!!?? Must happen alot there!!! Not with my money ever again!!!!
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November 2019 by hazel eyes
They we so wonderful and I am extremely greatful for the assistance.
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September 2019 by Scarlett B.
Yesterday my boss ( car dealer) sent me to PLS on Stone to get 5 titles transferred. I walked up to the DMV window and the female employee, Leslie didn't acknowledge my existence. She was just filing paperwork and ignoring me. So I said, "Hi, I need these titles transferred." She asked which dealership I was from and I told her. Then I was telling her what the titles needed and she interrupted me to ask, "Are you waiting or dropping off?" I said, "I'll wait." Then I began to show her the titles and she once again interrupted me and RAISED HER VOICE at me to ask, "ARE YOU WAITING OR DROPPING OFF?!" So I raised my voice back and replied, "I'LL WAIT!" Then she saw that I was going to pay with a check and said, "We don't take checks." So I told her to give me my paperwork back and I'll go somewhere else. Then she called my boss TWICE to complain to him that I was rude and she told him that she could've done the title work but she didn't because I was rude to her. He couldn't believe how petty and unprofessional she was being calling him repeatedly. He knows that I treat people with respect always, unless they disrespect me. She was just mad that she got a taste of her own medicine. Good job Leslie, I hope your employer knows that you're turning away customers that pay them thousands of dollars a month. Those 5 title transfers would've been at least $500 in their pocket, and that was just one days worth of title transfers. There are too many OTHER title places in Tucson to have to deal with this place and their unprofessional employees. Go somewhere else. ETNA title services is down the road on 1st Ave and they are so kind and professional.
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May 2019 by Grace Joel Muhigirwa
Worst place in Tucson. Don't go there, check other agents like Safeway money services. Unprofessional, not polite, such a disappointment!
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May 2018 by Sheikh Hamody
Worst ever raciest Mexican customer service and management... Go Trump... Build that wall
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July 2017 by Nimer Alkhatib
This is the most worst place in Tucson. Slow and they don't respect time. It may take you forever to pick up 150$
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March 2017 by Muhigirwa Grace
Worst place in Tucson. Don't go there, check others agents. Unprofessional, not polite, such a disappointement
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February 2017 by lina miller
Worst place ever. Super slow rude and lazy.