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April 2024 by Marvin Pitman
I don't like stores where you can order it but they don't have it in stock. Close the doors, your store is useless.
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March 2024 by Jennett Swan
Lots of glitter! A good place to buy inexpensive formal dresses.
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February 2024 by A L
Customer service is horrible, get people in there who actually enjoy what they do.
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February 2024 by Ryan
I love Windsor! I go shopping there for any kind of special event. Birthday, nice dinner, wedding, etc. there dresses can get a bit pricey but they always have nice little treasures in there. I give them a 4 star just because of the prices and the sizes don’t run big for bustier women.
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October 2023 by Lauren Naughton
The new manager of the store is extremely rude she told me I couldn’t walk around in the store with my drink in my hand and then continued to harass me in the fitting room when I went to try on clothes.She began banging on the doors and then when I came out was very mad that I tried stuff on. This was totally uncalled for I didn’t leave a mess I brought all my items out so I don’t understand what the big deal was. I’ve worked retail and have never treated anyone like that.
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June 2023 by Khadijah
Horrible customer service!! No greeting, No help while in store, line for dressing room while employee’s hang out at the register. Keana was rude and it felt like we were bothering her when asking for assistance. We said please and thank you. And she had literally no response. Definitely need to work on hiring people with more basic social skills.
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April 2023 by lazydisgrace
Very expensive clothes and entirely way to cramped. While everything in the store is cute, it's not exactly affordable.
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April 2023 by C Lanser
Tucson Mall store wouldn't let my 2 teens try on dresses together. Just moms, even though I came along. Made for a horrible and disappointing experience. We have shopped for many dances and it is a right of passage to have sisters and friends help for your big night.
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June 2022 by Brenda Rodriguez
not much of a selection...went in to exchange a dress I bought online....they did not have anything!
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May 2022 by CR C.
I bought earrings from Windsor for a trip out of town. When I was out of town, I was putting the earrings I bought from Windsor in and the backing broke, and I couldn't use them. I went to see if I could return them when I was back in town and they said they couldn't do anything, not even exchange for the same kind of earrings I purchased. They said jewelry is final sale but I don't remember being told that at all when I first bought them. They just threw the broken earrings away. Won't be buying anything from here again. Waste of money. Poor quality of earrings.
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April 2022 by Tiana L.
Thank you Kailani at ParkPlace for helping with my daughters last minute Prom Dress shopping!! From the dress, to the accessories along with the cheerful, funny, customer care you were simply the best !!!
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February 2022 by kay tasler
These people were great with us. They were loads of help!!! Thank you girls very very much. Great personality to boot!!! We were very comfortable there. ?
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December 2021 by Mario Ruiz
excelent place for shop
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November 2021 by Chelsea S.
The WORST service I have ever gotten!!!! Staff is rude, never wants to help. I asked for help over three times and I was brushed off twice by the same employee and then told by her that she's "obviously busy" and that I need to stop asking.. (I was so nice to her each time I asked for help and waited 15/20 minutes in between asking) She said she would "get to me when she can" Seeing that she's frustrated with me asking I waited another 25 minutes for her to come back before I went to ask again. I understand that customer service is a hard job, but this... this was just neglecting to do your job in any capacity what-so-ever. I know the store can be busy but it was not busy enough to be so rude. The 3rd time I walked over to ask her for help I heard the same employee talking about me to another employee saying how I might as well just leave because she was not going to help me then she turned around and realized I was standing right there and they both started to laugh... this is when I left out the door and barely made it to my car before I cried my eyes out. this is bullying and from people who should be there to help.. Get better employees please.
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November 2021 by Teresa Gregory
Get more dressing rooms.
