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March 2024 by Erin Dietsche
Great customer service!
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December 2023 by Angela Poe
Vanessa was amazing and extremely helpful! She was patient and very customer service oriented. Vanessa went above and beyond to assist me with my purchase. I will definitely return to her for future purchases.
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December 2023 by Josh Samaniego
I ordered jewelry for my wife for this Christmas Holiday, it was sent to the park place location from their website. Me not knowing that location is permanently closed. I've been going back and forth with the customer service and getting nowhere. They ruined this Christmas for me they haven't tried to reach out to me. They keep saying we will reach out to you "as soon as possible" and nothing. This has been the worst customer service I've ever experienced. I don't recommend Zales to anyone. They don't want to refund me and want me to wait a minimum of 10 days. Thanks Zales for ruining Christmas for my loved one and myself!!!!!
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December 2023 by cole cuestas
I just had an amazing experience at Zales in the Tucson mall! They have an Awesome staff that makes it easy to find the perfect gift for anyone. Vanessa helped me find the best ring for my future wife. I definitely recommend y’all stop in to get the best prices on the best rings!
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December 2023 by Monica Martinez
Great experience with our sale representative Melinda Morales. She explained all we wanted to no about our jewelry purchase. She always helped with an account for Zales.
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October 2023 by Amber Newbern
Went in to the Tucson Mall Zales and found this beautiful ring. Mikaela helped us. We were looking at a similar ring, however it was a bit out of our price range. Mikaela brought us over to this ring and it was love at first sight. She was able to answer all of our questions. She even cleaned my other jewelry for me as well! The whole experience was wonderful and I am leaving overjoyed. Thank you so much Mikaela! Would definitely recommend going in to see her for all of your jewelry needs!
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October 2023 by Zaundi Phillips
Westyn was AMAZING.Helped my fiancé pick out the best engagement ring for me. We went to many other stores to find a wedding band for my finance none compared to the one we got at Zales, not only did they have great deals and prices but the staff is irreplaceable. 10/10 would recommend Westyn to a friend. He really sold us with his great attitude and attentiveness.Thanks again Westyn! Cant wait to come back and purchase our wedding band fromyou!
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October 2023 by Mario Hernandez
Very helpful employees at the oracle Tucson Mall location.Friendly staff and always assisted me with my questions and demands on purchase.Very happy and I am a repeat customer and will continue to be so!
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September 2023 by Elizabeth Soto
We came into Zales and Sophia and Vanessa were very pleasant knowledgeable and helpful. Very patient with helping my daughter and I find what jewelry piece we would be happy with! We definitely recommend them this jewelry store and will be back again!E. Soto
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September 2023 by Felisha Soto (Yaya)
I've gone to this location for over 8 years and they have always been amazing. They reopened across from the old location but still remain the same amazing store! Westyn and Mikaela are amazing and are my two go to employees. They go above and beyond in everything they do and always keep me updated with sales and deals. I can't thank them enough!
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August 2023 by Lesly Hernandez
Mikaela was extremely helpful when trying to figure out what account our items were under. She was really nice about it too. The store also has a great location in the Tucson Mall across the Volcom and Hot Topic store.
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August 2023 by david langner
They were excellent and helped me choose the perfect jewlery for my fiancée!
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August 2023 by Keith-Raydon Eakins
This is an outstanding shop. I came in years ago to get an engagement ring here and years later I got my wife's and my wedding bands here. To this date I'm still getting excellent service and even able to plan an amazing gift for my wife for her birthday and our upcoming anniversary. They showed me everything I was looking for and even introduced me to other pieces that fit perfectly what I'm looking for. Thank you for such an outstanding experience and I hope we get to work even more together in the future.
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August 2023 by Edith Jasso
My mom and I went in to have my mom's wedding ring fixed, at the new location in the Tucson Mall. The store is bright and cheery, perfect to showcase all the jewelry. Westyn took very good care of my mom so a big Thank You to Westyn, for outstanding customer service and a wonderful personality to boot!!
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August 2023 by Jesse Jane Scrivner
Shout out to Westyn for helping me pick out a silver chain for my boyfriend! He was professional & friendly. It was an online order, and it got here very quickly. We will definitely be back for future jewelry purchases : )