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October 2023 by Ashley B.
If I could give less I would and it seems like most of Vail AZ agrees with the quality of the pharmacy service here. Had an appt at 12:45 for my 99 year old grandmother for an RSV shot, get there and stand in line waiting to check in until around 1 pm when a lady behind the counter announces they are done with vaccines until after their hour lunch!!!! MY GRANDMOTHERS HEALTH IS WORTH MORE THAN YOUR FUCKING TURKEY SANDWICH!!!! The pharmacy manager, Janice, needs to be replaced. The whole pharmacy team in fact. We spend a lot of money there on prescriptions and as of today no longer will. So glad the Safeway took us as walk ins and their pharmacy is run much smoother. Put in the complaint with corporate office as well.
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September 2023 by LK
This place is how I imagine healthcare in a third world country. Where there aren’t enough resources to go around and people wait for hours for the chance of getting their medical supplies. Be prepared to wait and then find out your medicine isn’t ready. Or make a trip there and the pharmacy is closed during regular hours. The staff are working is hard as they can. Everyone is stressed. What is the matter with this company?? We aren’t a third world country. Why is it run like this?
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September 2023 by Breanne Montgomery
The pharmacy is always understaffed. Their system sends texts saying prescriptions are ready. After waiting in line for an hour to be told that they actually are not.
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September 2023 by Kymberly Snow
Staff is amazing but the lack of help causes for long lines in drive thru and waits in store lineHaving 1 pharmacist and 1 cashier assistant is NOT WORKING for the amount of traffic
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June 2023 by E M.
The pharmacist is just about as horrible as it gets! she is too slow when doing anythin and she has the worst attitude. Anyone that goes to this Walgreens understands how miserable the pharmacist is. Her name is Janice woods and she needs to be reprimanded for the disrespect she gives to everyone. I have changed to a different store all together for my prescriptions because she has the worst customer service.
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April 2023 by Google user
Really hard to get your prescriptions when they randomly close due to staffing some days and when they're open you spend 45 min - 1 hour in line. I will be switching after being with this pharmacy since 2009.
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April 2023 by Sabri D.
Absolutely the worst pharmacy ever. Expect to spend a minimum of 30-minutes in line to be told your prescription isn't available or hasn't been filled yet. It would be after to drive to Benson to fill a prescription.
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April 2023 by Greg Mackin
Picking up a prescription took 45 minutes. Understaffed and poor customer service.
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April 2023 by Andrea H
Really hard to get your prescriptions when they randomly close due to staffing some days and when they're open you spend 45 min - 1 hour in line.I will be switching after being with this pharmacy since 2009.
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January 2023 by Michael Lamb
Wow, I forgot that I hate Walgreens. I messed up and tried to make a simple purchase. Don’t repeat my mistake. Don’t shop at Walgreens
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January 2023 by m lamb
Wow, I forgot that I hate Walgreens. I messed up and tried to make a simple purchase. Don’t repeat my mistake. Don’t shop at Walgreens
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January 2023 by Shannon
They can't keep staff and were even randomly closed for weeks.
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December 2022 by Amelia W.
Like many other people have said, this pharmacy needs to be shut down. Second time now I have gone to pickup my prescription during normal hours and arrived to a sign that said "the pharmacist is out". They weren't supposed to close for 2 more hours and I had just talked to the guy (after waiting a LITERAL HOUR on the phone) who said he would have my prescription ready. Like what?? Now I have to wait till the next day to pickup. People could die with this kind of practice. In the very least they will suffer. Not to mention every time I have ever gone to the drive thru I have waited a minimum 25 minutes in line even if there were only 2 cars ahead of me. Go somewhere else, folks!!
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December 2022 by Miranda Riddle
They never have enough staff, it takes weeks to get a prescription filled. They don't care about you. You are a number, not a patient.
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December 2022 by Dennis S.
Absolute worst pharmacy. They need to close this place down. People will die waiting for their medications. I have spent too much of my life going to and from this management neglected pharmacy only to learn that meds aren't ready and that I have to wait 30-45 mins after waiting that long in line just to get to someone to help me. This is of course after I get a text and/or a phone call saying that my meds are ready to be picked up. I do have to hand it to them for consistency. This has been my experience every time!
