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November 2022 by Zach Berry
TJ is a true gentleman, and was able to help us out with our promaster immediately without us giving him any notice. I would highly recommend going to 16 Hands Auto if you are looking for transparent and friendly service. Thank you, again!Service: General repairs & maintenance
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November 2022 by S. Johnson
This is a five-star shout out to TJ and his crew at 16 Hands. Imagine having your car breakdown in a town where you know no one. How lucky that Larry from Acme Towing knows TJ at 16 Hands. They repaired a brake calliper bolt missing problem for me. They were on top of where to find the parts, got them there and delivered a top notch delivery on time. There can be some anxiety involved with having to leave a car full of your worldly possessions in the care of strangers. That notion was quickly dispelled when TJ assured me that my car and all the contents would be safe in his shop overnight. True to his word, TJ delivered the repair on time like he said he would. Thank you TJ for your honesty and great service.Service: Brakes
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August 2022 by Stoney Fred
Very happy with the work I have had done at this new operation. TJ and his crew go above and behind to troubleshoot and explain things before they do them. Prices are fair and they let you know what certain things will cost up front. Will be our go to place and very happy customer!
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August 2022 by Dominic Bailin
Not very helpful. They say they would contact me, I've called, but have not received a return courtesy call. It's been a week.
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July 2022 by Cindy Robinson [Diaz ES]
TJ and the wonderful mechanics at 16 hands really went above and beyond to help me out of a terrible bind when my starter went out on a road trip with my grandchildren. No other shop in town would give me the time of day. Quality work was quickly completed at a very reasonable price. Thank you so much for saving our day!Services: Auto engine diagnostic
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May 2022 by Katy Cooper
These people really know customer service! TJ took his lunch hour to come out and look at the running gear on our 5th wheel. He was able to reassure us that we would make it back to Washington without needing any repairs!Service: General repairs & maintenance
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May 2022 by daniel luttrall
Great customer service. Went above and beyond to fix my truck.
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January 2022 by J Mc
Had an airbag issue in a motorhome and they were able to squeeze me in quickly and knock out this job replacing four fronts next day. Great folks to work with who came highly recommended. I supplied the parts.
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October 2021 by Terrell Brooks
Great mechanics and Linda is the salt of the earth kinda of person you can tell she's a local and loves her town
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June 2021 by Anthony Cook
Didn't have my part but very nice people and great help sourcing my parts
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June 2021 by Katherine Hathaway
They did nothing for Us after We had always paid on payday for what they do prior. We always pay Our bill in full never did We ever pay half always paid in full
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May 2021 by SteamPunkRabb1t
Boss was honest told me to go through further before spending 3-4,000 on having the motor gone through told me what possible cause could be and told me how to correct it very nice people.
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February 2021 by Carol Peninger
Friendly. Great service.
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February 2021 by Ivan Amy
They successfully solved my problem!
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December 2020 by richard woodman peters
The owner Terry rescued me after dark because all Tow Companies refused to assist, Mr.Craigs truck wasn't even 4 wheel drive, Then his mechanics expeditiously replaced my starter so I could be with my family on Turkey Day! I could still be out on Alamo Rd. If not for Mr.Craig!
