-
July 2023 by Mariah S.
I don't know who the new guy is with the foreign accent, but he's really not that competent. Tried giving me 2 different refill dates until he finally figured it out. "Can't fill until September." Nope, try again, that's impossible.
-
May 2023 by Chris B.
I don't know if CVS has a gulag system, but I get the feeling that the more difficult of CVS employees are sent to this store as punishment.I've had several different antibiotic prescriptions sent to this store after a visit to a medical facility, and each time, there's been a significant delay in getting the prescription filled: in two different cases (and for different reasons), the infection became serious -- once, to the point where the delay almost required me to be hospitalized for IV antibiotic treatment. It wasn't a matter of insurance problems, though that is what the pharmacy staff initially blamed to cause the delay.One other time, the staff changed the prescribed drug for a generic one although the doctor was very specific about the antibiotic, needed to treat a specific bacteria (which the other antibiotic was poorly suited to combat in my experience. The change of the medication required a lot of administrative posturing on the part of CVS, and once again, I was forced to wait for them to fill the prescription as written -- at considerable medical risk. It took me two days to contract my doctor, have a new prescription sent to a different pharmacy, and by that time, I risked hospitalization. Again.Worst of all, the pharmacy staff is very difficult to work with.One pharmacist made statements about veterans which I found unthinkable -- and detestable. No wonder why veterans have such significant problems getting their prescriptions filled here.Worse, the clerk who takes the prescriptions from customers asks down to people, is rude and surely. I've watched her be mean to people... seriously rude, condescending, and disrespectful. People coming to the pharmacy aren't always at their best -- and I imagine that encountering this individual must make their day even worse.I refuse to have my prescriptions filled here. In fact, I'd rather drive 35+ miles to a different pharmacy or drug store than to purchase anything at CVS.
-
February 2023 by Don C.
CVS in Wickenburg AZ is the worst Pharmacy I have ever worked with. Very rude people do not want to help you at all just plain rude. I dumped them just today.
-
November 2022 by Deborah M.
During the week, everyone is kind and helpful in the pharmacy department. On the weekend, the lady cashier in the pharmacy department was rude to just about everyone waiting for prescriptions. She needs to change her attitude or find another job. I wasn't even there to pick up a prescription, I was picking up vitamins. There were several elderly women and an elderly gentleman who never spoke an unkind word to her. Shameful.
-
March 2022 by chris k.
Treated very badly by the Pharmacy Tech working the window earlier this afternoon. Not sure why she was mad other than I said my phone # had changed and I gave it to the person who answered the phone last week after checking to see if they received my prescription. They still had the old # and I said that's probably why I didn't get a call or text saying my prescription was ready. She asked for the new # and pounded on the monitor entering it. I asked what the problem was and she said have a nice day in an angry tone and walked away. Why would I ever go back there?
-
September 2021 by Kay Keskimaki
The results from my Google phone pictures have been turning out beautiful. I've used this service many times and have been very satisfied.
-
July 2021 by Barbara Scheiding
Very poor quality photo prints. Over half the pictures were blurry when printed or so bright the subject matter looked artificial. Ended up just printing at home which turned out much better and at least we can see people's faces.
-
March 2020 by Food L.
I showed up right at 8 am because I really needed supplies. I walked up to the door and it was closed but hours says open at 8 am. Soon after a bunch more people walk up and it was closed still at 8:20. Why not open when you say you're going to? I'll take my business to Safeway then.
-
December 2018 by Rick P.
Very understaffed. Always up to 10 people in line and even if they call for back up, nobody ever shows up. Going to transfer to Safeway for a try. Safeway also has better more convenient hours
-
October 2018 by David K.
Rude store manager. Witnessed an unsettling interaction between her and a different customer that made me turn around and take my business somewhere else.
-
May 2018 by Beth B.
I have been using this CVS Pharmacy since 9/2016. There is only one person behind the pharmacy counter who always greets customers with a smile and usually remembers your first name, too! She is kind no matter how busy they may be. NOW 5/2018: CVS Pharmacy has changed their rules on when they will fill your prescriptions and it's penalizing those of us that do not abuse our meds. Even though I've been going in monthly for 18 months, a regular, they won't fill my prescriptions when I'm allowed to have them filled by my insurance. CVS makes you wait 30 - 32 days between refills! It becomes inconvenient and at times I'm out of medicine and have to go without until I reach "their time allowance," whatever it may be, and that's frustrating and wrong to do to someone who does not abuse their meds! I DO NOT like to be treated as though I'm a drug addict/abuser when I'm not! And to have only one nice, pleasant person behind that counter is sad. So, I've transferred ALL my prescriptions to Basha's Pharmacy in Wickenburg. Everyone I've dealt with there has treated me with respect and kindness, the way a pharmacy should treat a customer. CVS of Wickenburg you've lost my pharmacy business! Thank you to the one nice girl behind your counter, but otherwise your new rules are ridiculous! You know who's abusing their prescriptions so don't punish all of us because of a few!
