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February 2024 by Diane Ruisi
Amazing care amazing staff
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January 2024 by cheapmisfit
The first time we came in, it was not busy, one of the ladies at the desk seemed irritated with us because we were new and were concerned with an issue with our dog's mobility and didn't have alot of info about our dog's previous vet, who has since retired. Since it wasn't technically an emergency, we had to wait an entire month to schedule an appointment, but by that time, he had recovered again, so they didn't see his mobility problem & respitory issue that sporadically occurs. We had thought about going somewhere else, but had thought it was better to try a closer place instead of Surprise. On the positive side, the second time we came in, all the staff were really nice and cared about our dog's needs.
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January 2024 by Sean Stroop
Very nice facility and definitely well kept however, 2 stars because the woman at the front desk was very rude, her tone was very demeaning. She didn’t know how to talk to people. Bad enough that we left and took our business elsewhere without having our pet looked at by the vet.
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January 2024 by Lorena Hillman
Great staff and very timely
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January 2024 by grif dale
Excellent care. Highly recommend.
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January 2024 by Diane Keith
We have been with HVS for 10 years. We have always found the staff as caring and professional. A few days ago, we had to send or kitty to the rainbow bridge. We found Dr. Ruisi and her staff to be more like family. She was so kind and caring. Saying goodbye to fur babies is hard, but it was a comfort to know she was in kind and caring hands. Thank you for always giving your best to our fur babies.
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January 2024 by Captain Combat
These people have cared for our family animals since I was a teenager and our family dog got sick. I'm now much older lol and these people are just so great to pets and their owners. You get what you pay for here and more
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January 2024 by Bekah Hartley
Dr. Johnson got my horse in within a day which was very appreciated, there was no wait time upon arrival and they were efficient! he was patient and gentle with her and did a thorough job! I’m glad we got to the root of her problem!
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December 2023 by everynameipickisunav
My mothers dog was old and was having problems. She spent 2k in 20 minutes at a vet hospital. That place was about billing. This place however cares. After taking the dog here they prescribed some meds and did something that rarely happens, they were honest. They gave every option available and said we can handle this but all the surgeries will make your dog miserable for the next few years or you can take her home and enjoy the time left. My mom followed that honest advice. Dog had 6 great months and my mother was at peace with it.It's hard to find people like this. So I now drive 3 hours round trip to take my animals here. I trust them. I know if it does go bad they will be straight up and will not question their recommendations. They may not make a ton on the front end but they will never be without repeat clients.
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December 2023 by Dawn Rybnikar
So nice and great with our fur babies
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December 2023 by Tatum Dawn
Called because my Pitt who got surgery at a different vet wasn’t doing too good , not only was the lady on the phone extremely rude but they refused to see my pet even tho I’ve been a client for years over 7 years ! The girl on the phone said they won’t look at his leg because they didn’t do the surgery, the vet that did the surgery is closed right now. I just wanted to see if it was infected. I get being understaffed but this is my baby and people should have a tad more empathy. When we originally diagnosed him they said he has severe hip dysplasia and needed surgery, turns out his hips are fine and it’s his knees , and also saw NO X-rays , our surgical vet showed us the X-rays and how it’s his knees not his hips. (Also I’ve noticed our dogs who are all pitbulls are treated differently than our non pit dogs) When my girl got spayed the razor burn was so bad my baby was in more pain from the razor burn than her incision. Another time i took my cat in for inappropriate peeing and I could hear the vet tech in the hallway telling the vet I was full of it. It’s unfortunate how much we’ve put up with and I understand things happen but at some point it’s just too much. Maybe you should only Trust them with vaccines
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November 2023 by Patrick Palas
Love them. They are friendly efficient and affordable
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November 2023 by Billy Rybnikar
Great service on the two boys. Will definitely be using them again
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October 2023 by Edgar D
Looks like a great place with the reviews but not my dog. I called for an appointment and they wanted $45 deposit not an issue and next day went at 5:45PM and they did give us a prescription after 6 days no improvement called for other appointment and they said they will call us back never had any call back so we moved on with a different vet. Hopefully the owner reads this and has a talk with his/her staff.
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October 2023 by Ranae Downard-Wooden
We highly recommend this Vetanian Office❣We had Chico utilized as he had a heart attack & a few seconds later a stroke. Even speaking to the gals on the phone they were informative & answered our questions❣
