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January 2024 by Paul MacIntosh
We just bought our new car today at Jones in Wickenburg. We worked closely with Rick Van Jager and Matt Dohlin. Both of these men really worked their hardest to get us the best deal and best price. They made the transaction seamless and had our best interest at heart. They answered any and all questions we had, and made us feel so comfortable with our purchase! Thank you Rick and Matt for making sure we left in a safe and reliable vehicle for our family! 10/10!
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December 2023 by Nino M.
Drove out to look at a 2023 Ram TRX. Once I pulled up Sean immediately gave me the run down on the truck and told me take it for a drive. Once I came back and we ran the numbers and I told them where I wanted to be able we were able to make it happen. The sales Manager Aaron and Mark the finance guy were also awesome to work with. They made the car buying experience easy and stress free. I HIGHLY recommend Jones Ford. I'll definitely be back to get my wife her next Jeep. Thank you!
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December 2023 by Jim Simsek
I did have a great buying experience with Jones Ford of Wickenburg.No pushy tactics at all. Our salesman Tim #2 and Finance person Tim #1 should teach mandatory college courses other dealerships around town. Highly recommended, great experience..Thank you.. I'm still looking forward to receive a Christmas party invitation...
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December 2023 by B Pickz
The employees are patient with your needs/wants and will bend over backwards to make sure you get exactly what you want. I highly recommend sales associate Carlos. He's Not the average pushy salesman. He's very open and patient, explaining everything in detail. You won't leave the dealership disappointed, confused, or lost.
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November 2023 by Rachel Bohley
Finding out, you have to buy a car quickly can be so stressful. From the moment I contacted the dealership I was immediately put it ease. From Matt to Brian and Chris I can’t say enough good things. The car I was looking for was available. I set up a time to come test drive it and they worked within my financial parameters to make the process smooth and stress-free! We now have a beautiful Ford Mach X! I am beyond happy and super grateful for the guys up at Jones Ford !
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November 2023 by Samuel Chan
Sean is an absolute rockstar!! I was interested in an EV, but wasn't sure which one woudl be best for me, so I went in asking about both because they have some crazy rebates right now. He took the time to learn about what I'm using the vehicle for and he found the right one for me.The whole staff was amazing to work with and I was able to get the whole deal done in a timely manner!Go see Sean and the team here at Jones Ford Wickenburg!! They are fantastic!!
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November 2023 by Susan Caskey
Sean Lowry has always taken great care of us. We’ve purchased multiple cars from him over the years. He’s very friendly and helpful. He always goes out of his way to find exactly what we’re looking for. We will continue coming back to him again and again.
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October 2023 by Todd Armfield
After someone ran a light on Sept 11, 2023 my 20+year old F350 was done. So the search began. One of the first F350 Crew Cab long bed 4x4's I came across was at Jones Ford in Wickenburg. I saved it but continued my search for more options. I found a couple of others but I kept coming back to the truck at Jones. I went to my bank, secured a loan, and drove to Wickenburg. When I arrived I was greeted by Tim Kinzer. We had spoken once and exchanged several emails. The truck was in great shape, higher miles for the year, but met my needs. I took it for a drive and was very interested. Tim wasn't able to negotiate much on the price but got me within $500 of where I wanted to be.NOW IT GOES SIDEWAYS!I go to finance and the Finance guy is obviously flustered because I secured my own financing, tries to get me to take a loan through one of their banks at .5% higher. I didn't fall for it. I finish signing the paperwork and we're on our way. I leave for a week long anniversary trip 3 days later, when I arrive back at my new truck it won't start. I get a jump and the next day I call Jones and talk to Tim. He informed me that Jones had failed to payoff the truck so they had not received the title yet so my bank couldn't fund my loan. Then I'm informed that the payoff was sent but it was a few dollars short so the title wasn't released, so I can't finish the paperwork at my bank. Additionally, I asked if they could help me with a new battery (it takes two, one was bad), the drivers side power mirror motor (it won't move downward), and about the windshield repair that was negotiated as part of the purchase. Tim asked his sales manager and he told Tim he would sell me a battery and the motor at cost, and the windshield repair guy that Jones uses doesn't get to the valley (Phoenix) much, so when I pick up my parts we can coordinate the windshield repair. While I'm under the hood of my new truck putting the batteries from my old truck in it, I figured I'd check the air filter since I was there replacing batteries. It turned out it was completely full of seeds and bugs, it hadn't even been check before trying to resale the truck.I completely understand that I purchased a used truck as is, but it should at least start and the safety equipment should be functional. I'm disappointed in the after sale customer service from Jones Ford Wickenburg, but I'd buy another vehicle from Tim Kinzer if he was at another dealership.
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September 2023 by Jack Chance
This review is specifically for the car rental department. Was involved in an accident in Wickenburg early this week. Called Jones Ford to see about getting a rental car for 2 days. Talked with Maricia and she came to my location, picked me up and drove me to the dealership. Got me a wonderful brand new Dodge Hornet SUV for a very good price. She was so kind and concerned about me that I just had to give her a hug. What a wonder business.
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September 2023 by ASHLEY MATNEY
This was first time buying a car. Sean and his team are amazing! They walked me through everything and have made sure that I got what I needed. I highly recommend coming here if you want a great experience.
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September 2023 by Debbie Dawson
Jones Ford in Wickenburg provides excellent service in their car rental department. Ms. M is professional, efficient and friendly! She does her best to make your rental experience the best! Forget the big city hassle of renting a car and go to Jones Ford for a stress free trip.
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September 2023 by Kim P
We live in Nevada but could not find a Ford Maverick at any of the Ford dealerships in the state. We widened our search to Utah and Arizona. By the time we contacted Tim Kinzer at Jones Ford Wickenburg it had been months of frustration. Not only did Tim negotiate a great deal for us but he constantly kept us in the loop with where our Maverick was every step of the way and made buying a car out of state a breeze. It was such a pleasure to work with Tim, he’s a great guy and employee!
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September 2023 by I B in Z looby
While we were passing through Wickenburg our car broke down and stopped we at Jones Ford Wickenburg to rent a car. Maricia Black's customer service was outstanding and she went out of her way to get us a rental. Something about personable kind service that you just don't find any more. Thank you!
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September 2023 by Anne Marie McConnell
I buy all my vehicles through Sean Lowry and Brian Jones at the Wickenburg location. They are so easy to deal with and no hassle! They always find me what I’m looking for! I highly recommend working with Sean!
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September 2023 by Karen Cain
We traveled from California to Arizona to purchase an F450 truck, they would not negotiate a price, with the high cost of vehicles it would have been nice to feel like you could save a little money by getting a deal. The built in safe in the truck is locked and cannot be opened, we have called 3 times, the dealership contacted previous owner, and with little communication to us we still have a locked safe we can’t use. We would appreciate a solution.
