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November 2023 by Rita Smith
Friendly employees, very helpful
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October 2023 by DG Martinez
Had my van die in the parking lot during a rain storm when I pulled over to purchase wiper blades. The manager Desiree and Glen were so helpful not only with getting new blades on my van but also with testing and replacing my battery. She was so sweet to offer to come out and swap the battery for me. Super helpful staff in this store. ?
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September 2023 by Bill Ott
It was fun chasing the guy that robbed them.
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August 2023 by 69 G
They have these great oil change with filters specials, but you can't really get them.Only if you have the order delivered, which takes 6 days. All the items i needed were in stock in the Willcox store, but if you order it for pick up in store, you can not apply your earned rewards towards the order.They rather deliver it for free from some far away place.And dont call the store for help! The one that picked up didnt know anythink, but had me listen to his conversation with the Supervisor, no help there. Then they put you on hold until you give up.Just go to Walmart, pay 4 bucks more and avoid this place. You just end up frustrated.i wanted the deal with 5 Quarts of full synthetic oil, an oilfilter and the air filter. With my 5 dolar store credit i could have gotten all of it for 37.99 $ which would be a good deal. And i would have picked it up in the store. Only Problem, you can't get it.Told my many friends, we don't go there anymore! SAD
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August 2023 by Mandy Moon-Maxon
Employee was nice and very helpful
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June 2023 by S T
I have been in 3 times since I moved here to town. Mike has been super pleasant each and every time. He goes above and beyond to make sure his customers are truly taken care of. Thank you Mike for helping with my car battery too. Mike deserves recognition for his hard work.
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June 2023 by Steve Marlatt
Friendly service and competitive prices
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June 2023 by MVZ O Martinez Gardozo
Very assorted friendly treatment with customers
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May 2023 by Mister Teddy
Well to make a long story short I was headed over to Louisiana for a long lost relatives funeral and thought everything was fine and dandy until my AC Compressor froze up and i was literally stranded until my good friend Nick Flores drove all the way out here early in the morning to help me. (Now that’s a real friend ??)now check this out, the only place for miles around that had an idler pulley (replaces the AC compressor pulley to hold the serpentine belt in place) was at Auto Zone in Wilcox Az !! lolWell I never made it to Louisiana but then after that problem was solved I made it about 20 miles from Wilcox and my water pump started squealing and leaking and i thought to myself “not again” sigh So I limped into Wilcox and found the same Auto Zone store that had the LAST Idler pulley in 3 states !!!How amazing is that ???Anyway they were closed because it was 3am so I took a nap in their parking lot and when I woke up there was an Auto Zone employee asking if I was ok , I smiled and came to life and simply asked if they had a water pump to fit my car and believe it or not they had one left in stock !!! Am I lucky or what lolGreat news right? Well 2 days later I was still there struggling to put in the new pump and didn’t have the proper tools to finish the job.I should mention that day the manager i met was being visited by regional and district managers and oooo to see those 3 upper level managers standing around my engine looking intently trying to figure it out .That made me feel good to have 3 company big dogs there at that moment helping me !!!They suggested I lift the engine to allow the water pump to be raised up past the motor Mount studs which I didn’t have ughWell that night when I was really bummed out and definitely didn’t want to call on Nick again a huge truck pulled up and a man hopped out and asked if I was okay, I replied my water pump won’t fit on despite the store personnel telling me it was the right part smh So a few other cars pulled in and helped me, little did I know the man who helped me was a friend of the store manager and in under an hour flat he had it installed and i was like how much do I owe you and he said “not a dime” and told me “he loved helping people broke down” to drive safe back to Sierra Vista . . .What an experience that was but my point is Auto Zone is an awesome store chain with awesome knowledgeable people and ina nut shell this is proof that no matter which Auto Zone you find yourself at . . .they care about their customers :-)PS be safe on the open road
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April 2023 by Jane Onken
Very friendly people!
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March 2023 by Beastbeyondboston Scott Robert
Kevin O was super helpful when we were getting a list of stuff for our rv.
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October 2022 by Joaquin Martinez
9/30/22: Thank you Kevin for helping my mother in law get her car battery taken care. For getting her the best deal to match what she had and being super cool with charging the dead battery while we left to do other errands. Your customer service definitely exceeds other Auto Zone locations that I use in Tucson, AZ. Thank you for all your hard work!
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September 2022 by BalloonMan Teddy
Great place to shop was coming in from out of town and Sebastian, Shelby, and Sergio assisted me into getting the right parts! Thanks guys I will be coming back!
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August 2022 by Dee S
Super nice and helpful staff.
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August 2022 by christine negaard
Always friendly and always very helpful
