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September 2023 by Lauralynn Cornelsen
Excellent service every time I have needed anything. Emmanuel is absolutely the best ! My entire family has accounts with this store because of his customer service!
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August 2023 by William Foster
This Willcox Verizon store deserves 10 stars. Starting with the outstanding staff, who went out of their way to make sure I got the very best pice on my new Verizon Home Internet Plan. After all was said and done I save almost $40 a month by changing from HughesNet to Verizon and I got UNLIMITED services. The service was professional and on point. Services explained and presented in a way that was easy to understand. Absolutely no pressure to buy or upgrade to a more expensive plan. Highly recommend this business. Best Verizon store I have ever been in. Way to make Willcox proud!!!!
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June 2023 by J MON
Excellent place to do business. The staff is very professional and knowledgeable. They helped me with buying a new phone and getting the plan that's right for me. I entered the store at 10:05 and was finished at 10:55. Less than 1 hour total. I highly recommend them to anyone needing a cell phone. Also business hours are 10:00 am to 7:00 pm....
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April 2023 by Joaquin Martinez
Talk about customer service! Jazmin was able to set me up with a really nice phone plan and help me with a plan that fits my needs while working in Willcox. She was able to answer all my questions about the billing cycle and what to do if I have an issue with Hotspot for my work laptop. Very good service for a small town Verizon store. Highly Recommend!
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April 2023 by Sree Pillai
Verizon shop in willcoxNice customer service
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February 2023 by Ron Kropf
Totally awesome ?Like family ? ❤️
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January 2023 by Benjamin Poulson
We purchased a mobile hotspot for use while we are staying in AZ for the winter. They said I could try it out for 30 days and cancel it if it doesn't work. Unfortunately Verizon doesn't have service where we are staying so I returned the device 2 weeks later and paid for the restocking fee and the 2 weeks of service. Now I keep getting collections notice for the service because they did not put it in the system that I returned the device. It's still an ongoing nightmare, they are coming after me for $290 for the device I returned over a month ago. The representatives at the store just tell me there is nothing that can be done and to call the customer service. The customer service tells me to go into the store. They call and email me every day threatening me to pay the $290 or they are going to report me to the credit bureau. It's so frustrating, we will absolutely never do business with Verizon ever again.
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November 2022 by Cumberland Barns
Great service ?Hot chick!!!!Clean office.Out landishly awesome prices ? ? ?
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October 2022 by Gayle Hinkley
Awesome the employee went above and beyond
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June 2022 by El Viejo Gonzalez
Great staff, took care of my concerns and needs right away.
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February 2022 by Dale Johnson
Alicia saved me. She's the greatest
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February 2022 by Christy Amalong
Young gentleman Carlos was courteous knowledgeable and helpful.
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February 2022 by Dawn Walker
Excellent, efficient, friendly service! Thank you!
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January 2022 by Brenda Bacon
Elisa was wonderful! She made getting a new phone really easy. Very friendly, knowledgeable and courteous. I absolutely loved her!
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December 2021 by sarah richards
Elisa was wonderfully we had a lot to change, new device and questions. She was patient, friendly and smiled. Mgr was friendly and helped her too
