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February 2024 by William Troxel
Thanks to the men here, my son and I lost almost no road time. Many thanks!
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February 2024 by Donald Kinney
Very responsive when dealing with an abandoned vehicle on my property. I would highly recommend Adams Automotive & Towing!
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February 2024 by Kim R
They responded quickly and were kind over the phone and in person. I would definitely call them again if I need any help.
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February 2024 by Zach Robinson
I heard a few positive remarks from locals ('they do good work'), but my experience was absolutely negative.When I retrieved my truck, both gas tanks were empty--I had left the front tank with 1/4 and the rear tank with 1/2--and the brand new battery terminals with new washers and nuts were missing all of the washers and the new nuts had been replaced with random mismatched old ones from around the shop.My truck clearly had not been road tested, as it began misfiring immediately after driving off the lot. I sputtered my way back to the shop (after initially stopping up the road at some random house to buy gas from someone since Adam's Automotive had taken/used all of mine and left me with none) and they looked at it again, only to fix the timing (which obviously a normal shop would have done in their sleep before road testing), which helped enough to get it on the road, but the misfiring was still prevalent.The result was that I had to fix the truck myself because Adam's Automotive had installed the wrong distributor module. It is an aftermarket MSD distributor and instead of ordering the correct module, they had just ordered a stock module. I neither have time to diagnose mechanic issues nor do I enjoy being stuck under the hood, but after this experience I have returned to making my own repairs.
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January 2024 by Nelson S
Andreau was amazing and gave me advice that could potentially dave me thousands. The dudes are honest (which i can't say about other mechanics who have looked at my vehicle ? ). Come HERE. you won't regret it (especially if you have a Hyundai).
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January 2024 by Marili Barker
I will recommend Adams towing and Automotive 100 %. They're great great service.Thank you guy's.
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December 2023 by Paul S.
I would recommend this Company Any Time you need a Professional. Would've given 6 Stars. Was in trouble but Adams Auto helped me when I was stuck & stranded with nowhere to turn. Although Arizona Sucks - Adams Auto is Amazing
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December 2023 by M Ripple
Great customer service in the middle of the night. USAA Roadside couldn’t find anyone so I was cold calling tow companies from the side of I40. Russ provided upfront pricing as well as advice on ways to handle the situation on our own to avoid having to get their service truck. When that didn’t work Walter, the service truck driver, was prompt and caring. We were 15 miles from town in the cold at 1am and we weren’t positive what the problem was, so even though we got our truck started we weren’t sure it’d make it to town. He took my mom and kids into the hotel in town for us. We made it to town but it was great knowing they’d be safe no matter what. Thank you!
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November 2023 by Ramiro C.
Thank you for all your help Russ and Erik, very much appreciated, Been Thanksgiving week really stranded my family but Russ and Erick did what they could to get us going.
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November 2023 by Kenneta Fabing
Edit: next day the van didn't start; same exact symptoms as before. The problem was not resolved or properly diagnosed. The review below was written the day I picked up my van. I reduced my experience from 5 to 3 stars. They are still a friendly shop, and easy to communicate with. I took my van elsewhere for repair.Visiting Williams, AZ when my van wouldn't start. The shops in Williams wouldn't be able to even look at my van for 2 weeks, and the other did not want to work on my van ('96 Dodge Ram Van B3500, 12 passenger van). Adams was able to tow my van to their place, and the next afternoon, the issue was resolved. I was pleased with everything and recommend you give Adams a call!
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November 2023 by Dennis Griggs
This place was GREAT especially Eric. It's Thanksgiving Eve were heading to Thanksgiving with family in California truck starts running real bad pulled off in Williams Arizona around 7pm called Adam's they answered the guys said I will have my guy give you a call right back. He did explained are problem and Eric said I'll be there in the morning to help you out (On Thanksgiving Day) he got us back up and running in just over a hour or so. Outstanding Eric thanks again. Highly recommend them if you need vehicle repairs if your in that area.
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November 2023 by Brian Tipton
Very help 60 mile tow and starter replacement back on the road in the same day. Turned a bad day into to a alright day. Friendly, and clean trucks. Highly recommended them in your time of need.Service: Special vehicle towing
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October 2023 by Rob D.
I have been in the towing business for 20 years, I have worked in California and I have owned towing businesses in Oregon and Pennsylvania so I know a lot about the towing and repair business.There are three ways you can get something done, Adams can do them two ways. The ways a job can get done are FAST, GOOD AND CHEAP. Adams is FAST, they will come to get you right away as they aren't that busy, they are well trained and have very nice, expensive equipment so they are GOOD in that sense.When it comes to the money however, they are very far from cheap or even fair. Their rates fro light duty towing are rates that nearly the rest of America charges to tow motorhomes and box trucks. They wanted me to pay $445 to tow a 1/2 ton pickup FROM THEIR GARAGE (didn't have any to scene miles) ti a dealership 32 niles away. That's highway robbery. That tow costs half that anywhere else.
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September 2023 by Elaine Wilburn
Eric was an Angel in disguise! Heading home to TN with 2200 miles to go. Took care of our problem and reassured us with his impeccable knowledge. Nothing but 5 stars all around. ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Anthony Cudney
This is a review in-progress, but I would like to get it out now. Currently our RV is in their shop, we had a bad breakdown about 20 miles away in Ash Fork. We couldn't fix it ourselves and the sun was quickly fading on us. Not only did Adam's tow come to the rescue, they were courteous enough to call and confirm we indeed needed a tow in case we couldn't get reimbursed by our insurance/service agreement. Anyone who's been towed before knows that the price can be a bit high, and for that I thank them for their courtesy. Unfortunately for us, the RV won't be able to even get started on until Monday. No big deal, Adam's tow even hooked us up with a local hotel in an attempt to get us a discounted stay. That kind of fell through, but I'm not blaming them, they tried and Ramada Inn failed them. I don't know about the bad reviews, maybe those folks had an axe to grind. The service we've gotten so far has been excellent! I look forward to updating this in a few days with nothing more to add but good things.Update: Everything was on time and taken care of just as they said it would go. RV parts were in that Thurs, and done by Fri morning! The bill even came in slightly less than the original qoute, good folks. I hope I don't break down again, but if I do, I hope I find Mechanics and tow with these folks ethics.Service: Local hauling
