Old Trails True Value is a local hardware store that offers a wide range of products, from building materials and tools to lawn and garden supplies, paint, electrical, and plumbing items. Customers praise the store's knowledgeable and friendly staff, who go above and beyond to provide excellent customer service. The employees are described as helpful, willing to assist customers in finding the right products, and even accompanying them outside to test items. Reviewers note that the store has everything they need, often even when they're not sure what to call the item they're looking for. While some items may be a bit pricier than at big-box stores, the convenience and personalized service make it a preferred choice for many customers. Overall, Old Trails True Value is praised as a wonderful little hardware store that serves the local community well.
Went in for some lag bolts in 2 different sizes and they had exactly what I needed. Very helpful staff and fair prices. Highly recommend them.
August 2025
I love True Value!! They have EVERYTHING and then some. Anything for home improvement, outdoor decorative, laundry, dish, etc. The employees are always friendly and joking around with customers. I only go to True Value. Pretty much anything you want from a Home Depot you can get at True Value.
June 2025
The staff is always helpful. They take you to where the item you’re looking for is. Not the case at those big box stores. They seem to have whatever I need, even when I don’t know exactly what it’s called. LOL
