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January 2024 by Flyover Guy
End results were positive. They did provide some inaccurate information to address my rear wheel toe issue for my KRX. I am sure the individual assumed their offer for help was accurate but of course it was not.
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January 2024 by Dylan Moore
Had the RIS done on my Honda Talon. After it was tuned it was very wobbly to drive but I didn’t know any different. Road great through flat stuff and whoops but the horrible in the corners and G outs. I called after a year or so and had them rebuild my shocks and had them put on heavier springs after they admitted to under springing the Talons due to the bucking. Even after that my car still was not performing right. But at the time I didn’t know because I didn’t know differently. A couple more years went by and my suspension was to the point where I’d bottom out over small whoops and hills. Called ST and they wanted another 1k after I already dropped almost 4k. Took to another shock tuning company instead and the car was way way better. Cornering was fun again and my spine was saved on G outs. I would not recommend this company to anyone with a Honda and after their customer service I would not recommend them to anyone. My car was literally just riding on the shocks alone…
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January 2024 by Russell Graves
I have been using Shock therapy for years on multiple different vehicles. They provide top notch quality & customer service!! I highly recommend them!!!
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January 2024 by J “SaltyDog” B
Never had a bad experience with these guys. Love everything we have purchased for our X3. Comes packaged in formed packing material for each part protecting it perfectly. Can’t wait to do our shocks and springs from them. Thank you guys for being the best around. Don’t believe me? Look at the pictures and try for your self ??
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November 2023 by David C.
Great company, high quality products, and helpful customer service. Shock Therapy will always be my go-to for UTV suspension.
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November 2023 by Dave Reynolds
I just got done riding 982 miles on my Krx after your rebuild it just better than I ever thought it would be
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October 2023 by Curt Burnley
Shock Therapy is a great company to work with on your UTV suspension upgrades. I have been going there since 2018 at least once a year, and I keep my ride up to date him for the changes I made. They are very professional and meticulous in how they help you and your ride. I walked in today and they spent the time asking questions on what I was experiencing and gave me an appointment to bring my machine in next week.
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October 2023 by Nicole Renkema
It was great dealing with the people at shock therapy. They got everything done efficiently and were super helpful in answering any questions and double checking all the upgrades. Thank you!
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September 2023 by Andrew D.
Don't bother with this companyPurchased springs and set up to their specs, has nothing but problems rubbing and they ride terribleThey blame me for not setting them up when they were, checked 3 times and verified the correct spec through emailThey won't send a shipping label to send these defective/ junk springs backNo customer service after the sale..pick another company that won't screw you over after their cheap/ un engineered product lacks in performance Also the coils are smaller than stock and rub HEAVILY on the crossover ringsIn one 40 mile ride it damaged the crossover rings and the shock body threadsThey were "clocked" multiple times according to their instructions and only made them worse
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September 2023 by Michael Stasiewicz
Had dual rate springs installed on my 2022 XP 1000 nite and day difference.I understand what a “plush” ride means now!!
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May 2023 by shawn maples
There should be a 10 star option. ST is absolutely fabulous. Their products are of the highest quality possible using all of the latest technology and premium materials and components available. The experience and expertise sets the standard for the entire industry to follow. The YouTube channel live feed shows are extremely informative and educational for everyone from beginner to the most seasoned off-road enthusiasts. I currently have my X3 set up with ST dual rate springs, sway bar link's and limit straps.
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May 2023 by Bill Harris
Shock therapy is an incredible place to have your buggy worked on their staff is very knowledgeable in how to make your side by run the best it can.A couple days before I brought my car to them, I took it out on a powerline trail and was doing 15 to 20 miles. When I got it back I was able to do the same trail at 30 miles an hour and it just floated over the rocks and the washes. They made sure I got what I needed and did not waste money on what I didn't.I will highly recommend them to anybody who needs work done on their buggies.Thank you guys for great customer service and an exceptional job.
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May 2023 by Nicholas R.
I ordered a set of shock resevoir extension caps for my can am maverick x3. the description of the product gave a diameter of 2 inches as the only identifying fitment specification. I verified with a set of calipers before ordering only to receive a set of cups that was much smaller. I called and informed the sales team of the issue. I then had to purchase a second set and was told they would include a return slip. the second set came in and fit perfectly. however I never recieved a return slip. I contacted the support team at shock therapy and they sent a return form for the inside of the package but not a paid postage slip. not a big deal if they would have told me in the first place but I called today after waiting two weeks for a reply. I called again and after explaining the situation i Was told that I'm responsible for return shipping even though their policy states you are responsible only if it does not meet your satisfaction. My issue was not that I wasn't satisfied with the part. My issue is that the product is poorly describe and cause me to purchase the wrong part. I have the fox qs3 quick setting System. I will say after a more than reasonable attempt to fix the situation, the shock therapy team fell way short of my expectations as a paying customer and I will not be returning. There are many other options to choose from and customer service is part of what sets you apart from the competition.
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April 2023 by disspose
Great atmosphere of employees. They know what they're doing.#BDracing
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March 2023 by Dave Boynton
Really great service. Products are well built and good looking. Always looking to satisfy the customer, and the stuff work!
