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March 2025 by Gonzalo Montes
It's a shame how customer service has dwindled. "Here's your money back, go to Subway and get change" ...."then leave the $90.00 and the other $10.00 as credit" ..."come back another day"...OK.Jonathan
Went to Castle Dome store.....learn from them
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November 2024 by dan Lastdiddy
I would give this zero stars and not recommend anyone to ever step foot in this place. Completely unprofessional the female worker is arrogant and ignorant. I walked in the store. Didn’t receive any greeting or notice that I was there sat down. Waited over an hour just to be asked what I needed, and it was to replace a screen protector. I hope a manager is reading this…. I was there a few months ago to replace my cracked screen protector and now I find out after waiting over an hour that they don’t carry that protector there anymore. I don’t know if it’s just everyone here in Yuma that has horrible customer service or the fact that it might have to do with something else With the general employment.
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October 2024 by Stuart DeBolt
Shorted me change when I paid my bill and although it was less than $2.00, perhaps, using that logic, AT&T should occasionally, let customers pay less on their bill.
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September 2024 by Oliver Colteryahn
It took about 10 minutes to be acknowledged after entering the store. Another 10 minutes or so and I left.
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August 2024 by Harleysargeuk
Couldnt sort my issue instale. Suggested san diego. Managed it on phone eventually
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May 2024 by Lois Palumbo
Anthony Coronado (Yuma AZ BIG Curve center) very amazing with customer service and knowledge of phones and systems. He is an asset to your team and it shows that he enjoy's his job. Fantastic employee and customer service.
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April 2024 by Fermin Zamora
Uriel is Good
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April 2024 by Julie Hudson
Anthony did a great job helping to get the phone working again. He also provided great advice for travelling overseas.
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February 2024 by Lane Sanders
Went in with a setup problem and said I probably needed a new phone. Sales oriented.
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December 2023 by Ricardo Herrera
Great service
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November 2023 by Teresa Schuck
Hello, I was helped by Jonathen who appeared to be a very organized , professional , and experienced sales person at this location. I would highly recommend him to any future customers. I was looking to trade in my current I phone and upgrade to the new I phone 15 pro max and was able to do so without delay. Jonathen immediately gathered all my info and started the process. Before I knew it , my phone was ordered. I received my new phone the very next day which was very surprising and unexpected. Upon receiving my phone , I went into the store and Jonathen helped activate and transfer all my information to my new I phone 15 pro max . I am very happy and satisfied with his service and AT&T as well. I would like to point out that the other employees were friendly and welcomed me to AT&T. Thank you for the wonderful service.
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November 2023 by jefayoung01
3 guys sitting around shooting the breeze..couldn't tell who worked there...didn't even get up when I came in ..I was only customer!RudeUnhelpfulUnknowledgeableHomeless asleep in front of door , had to step over them to enter !There is no customer service at AT&T once you purchase a Plan and a phone that won’t help you with anything! AT&T sucks
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August 2023 by Luis Rodriguez
The service is no longer like before, Uriel attended to me, I was asking him questions and he yelled at me that he had already told me not to go to that store again. You shouldn't yell at people just for asking questions.
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June 2023 by Juana Pallanes
Martin was very patient and helpful he gave me options and promotions I had a wonderful experience and he has excellent customer service and skills to help customers.
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June 2023 by Oscar Pacheco
They deceive you in order to sell
