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March 2024 by Cathy P
Great service, reasonable prices
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February 2024 by Kenneth Cramb
Great service . Tried two other spots - impossible to get a real person on the phone. Called big o Robert had me in within a hour and the metal spike was pulled and repaired. 5 stars. Ken Campbell River BC.
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February 2024 by Bruce Murray
Spoke to Juan Lopez on the phone about my RV with a rear dual leaking. He asked me some questions and said stop by first thing in the morning. I was there early and they got to it right away. Juan told me if it was something minor he would not charge me. I was immediately impressed and felt like he really cared about me as a customer. Turns out it was minor, tire was fine just leaking at the valve stem extension. They had it repaired quickly and I was on my way. They did not charge me for their service! These guys are providing a great customer experience.Very impressed especially in todays world. Thank you for what you do. When I need anything tire related I know who to call.
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February 2024 by jose garcia
The staff is real friendly. I came in looking for new tires and was not making the right choice. One of the guys lead me in the right direction which saved me a whole rim. I would recommend these guys for your tire needs.
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February 2024 by unfkn real
Always great service at this spot!
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January 2024 by Ken Carey
Excellent service, friendly and professional people who go out of their way to help
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January 2024 by jim nys
Just needed air in my Big O tires. Fast work. No charge
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January 2024 by Tiarra Mcclendon
Always great customer service.
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December 2023 by GR YUMA
I have 4 vehicles I take to Big-O for tires and oil changes. Staff are always patient and helpful. They always make every visit pleasant. Although every Big-O member is great, I would like to single out Rodrigo at store 004006. He always greets me with a handshake and remembers conversations we have. A+ in customer service. Keep it up.
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December 2023 by Pearl G.
I recently visited Big O Tires and had a great experience with Rodrigo. He provided excellent service, giving me a quote for the required service and explaining everything in detail. Unfortunately, when I returned to drop off my vehicle as planned, Rodrigo was not available. However, Juan, another service advisor, assured me that he could take care of it in just an hour.True to his word, Juan handled the service efficiently and promptly. However, after getting my car back, I noticed a new issue - a seat belt light that was not present before. I approached Juan to discuss the problem, but I was disappointed with his dismissive response. He simply suggested that I try turning my car on again, which, unfortunately, did not resolve the issue.Since then, I have continued to experience the same problem. Despite this setback, I want to highlight that I have visited this establishment multiple times in the past and have always received excellent service. It's just unfortunate that this particular visit had its complications.Overall, I appreciate the great service provided by Rodrigo and the team at Big O Tires in the past. However, I hope that the issue with the seat belt light can be addressed and resolved appropriately.
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December 2023 by Khris karpati
Nothing can explain these prices besides trying to take advantage of folks without mechanical experience. A tie rod end for $184,$165,$124,$90,$95...yet i only have 4 tie rods. Tie rods for this vehicle range from $15 to the best on the market being $40...big o likes to reply to these comments....please explain these part prices...are you makng them yourself out of gold? left as they tried to see if i had an interest puting a $1400 bill on a company credit card. To tigten three bolts and replace these tie rods was over $300 and 2.5hrs in labor. Took the truck home and bought the best tie rods already seated in bars (moog) for $300, bought a $10 pickle fork and had everything done in less than 30 minutes. Before i left i was told not to go to their competitors down the street as they would charge double. COVID inflation robbery seems to be alive and well at big o. The guys doing the labor rock its the guys behind the computers running these numbers who need a reality check.
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December 2023 by Gerardo Valles
Roberto and his crew are amazing they took care of everything 100 percent I will most definitely be back for anything else I need done
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October 2023 by Rob Gumpert
Big O Tires on Pacific has been my first choice for maintenance since moving to Yuma in the summer of 2020. Front line staff members are friendly and knowledgeable, and the technicians always do great work.
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August 2023 by German Garcia
I was not happy with discount tire. Very happy I went to big o. You guys are the bomb.
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August 2023 by 695mankind
Big O Tires in Yuma is hands down the best place to take my car! I've been a loyal customer for a while now, and I wouldn't trust anyone else with my Tesla's wheels. They consistently provide top-notch service and take great care of both me and my vehicle. Their expertise and willingness to work on my Tesla sets them apart from the rest. If you're looking for a reliable and trustworthy place to take your car, Big O Tires is definitely the place to go!