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November 2023 by CHARLES JOHNSON II
Always have been the professional realty company I've known since I arrived over 15 years ago. ??
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November 2023 by Benjamin Rivera
I accidentally found this company while shopping through Zillow. I would call different numbers for real estate agents on Zillow and nobody would answer. Zillow put their phone number on a property. When I called they were the first to actually answer their phone.When I spoke to Creative Concepts on the phone they had to call me back later that day so that they could investigate if they were managing the property I called about. When they called me back they told me they were not managing the property, but they were ready to give me the phone number to the people that were.This left an impression on me due to the fact that they were more interested in helping me find what I was looking for rather than trying to "upsell" me by offering what Creative Concepts has to offer. I decided to do business with them and have only had good impressions of their company. I think they are people of integrity.Good, patient people. Easy to talk to. Very helpful.
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October 2022 by kim e Yeates
Some really nice people here and they work with you. My dad ended up in the hospital and they were so kind to not charge any late fees because of it. The only draw back is its hard to reach a person sometimes.
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February 2022 by Jeff Chaon
I rented a property from Creative Concepts for 3 years. The property was in great shape and the few minor issues that were identified during move-in inspection were promptly corrected. Any issues I reported over the years were treated the same; prompt responses, good service. The entire staff was always helpful and provided timely answers to questions, concerns, or issues that arose. I always felt that I was treated very well, not just as \"another renter\" with some issue. My final-out inspection was conducted promptly and they recognized \"normal wear \u0026 tear\" where appropriate. They were easy to work with, treated me well, and were always friendly. I would rent a property from them in a heartbeat!
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January 2022 by Laura K.
I rented for over a year from this agency and loved each and every one of them. Professional and prompt when anything needed attention. I didn't get my entire deposit back but I also didn't get to clean-up the yard due to an unforeseen rapid move. I'd rather pay their fee than have a landscaping company come and pay inflated prices.
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May 2021 by Austin Michael
Professional and Responsive!
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April 2021 by Gil Price
I have worked with Creative Concepts for over 15 years. After working with other companies, they are by far the best management company I have worked with. Natalie and her team provide top notch services to their clients.
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January 2021 by Crystal Merrill
I loved renting through them until I finally purchased my home. The only thing I didn't care for was their landscaper. Great company otherwise.
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September 2020 by Kia Drey
Super nice receptionist.
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June 2020 by Alan Hardy
Amazing customer service!
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May 2020 by Joan Wright
They were my property managers for 8+ years. Natalie and Kay were wonderful. Great service and responsive to my needs and the needs of my tenants. I would not hesitate to recommend them. Joanne O'Connor just handled the sale of the property--outstanding job.
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May 2020 by Joan W.
Creative Concepts was my property manager for 8 + years. They are wonderful and responsive. Natalie, who is now the owner of the business, and Kay handled necessary services for my property in a timely manner. Any time I called, they were there to assist me. Every year I was in need of a tenant, they were able to provide one; people who were responsible tenants. Do not pay attention to negative reviews. Most of them are renters who did not receive their deposit because they failed to abide by the rules. All of my tenants received their deposits when they left. I recently sold my property, again through Creative Concepts realtor Joanne O'Connor; another positive experience. I would not hesitate to recommend Creative Concepts as a property manager or for realty buying/selling needs.
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January 2020 by ariel berrios
Friendly staff and great variable type of homes
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December 2019 by Dan Ebert
Used Creative Concepts to handle our seasonal rental in Yuma. They were very helpful in finding renters for our property and then effectively screening them as needed. They made sure our renters had what they needed and were well cared for. Natalie was our primary contact and was a superb communicator, keeping us well informed as to what was happening. We very comfortably recommend her and Creative Concepts if you are either a landlord looking for management assistance or a renter looking for a place to live.
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December 2019 by Tina Olivarez
Never rents from them unless you want to do Everything yourself and loose your deposit.I had a water leak that flooded the house. The handyman had to get someone out to clean. The office said we will wait tell morning. There was an 1 1/2" of water on the floor. They finally sent someone out to vacuum up the water, but the next day it was the agency had no contact with the construction company. I received notice on the Friday at 4:30 that I needed to be out of the house by Monday and the house had to be left Move in ready. What the Heck. The landlord was nice enough to let me out of the lease so they say. I was told by the CONTRACTOR I needed to be out for about 12 wks for all the repairs. You notice I capitalized Contractor, yes the agency washed there hand of the situation This is just part of the story. Yes, they have my deposit and is charging me for a MOVE in ready place.
