FedEx Ground has received mixed reviews from customers. Many appreciate the early delivery of packages, although some have faced issues with the need for signatures, requiring them to pick up items in person. Customer service, especially over the phone, has been criticized for being lacking in knowledge and support. However, there are positive mentions of staff at specific locations, like the Yuma facility, where individuals like Jean and Jose provided excellent assistance, helping customers with their needs and resolving issues. Some customers experienced misunderstandings regarding deliveries, but overall, FedEx Ground has been seen as mostly reliable, despite room for improvement in customer service.
Very satisfied they were helpful and took care of my package
December 2025
Small yard, but easy to maneuver. They seem to keep up with the trailers pretty well. Gets a little crowded overnight, but they move all the trailers towards the entrance, so you should have enough room to turn around with a set, if you need to.
December 2025
Everyone SO Helpful! Kind and polite Very cheerful considering the Christmas Holiday !! Great Service
