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September 2023 by Raven B. Dogman
Very weird person at the Propane. He is actually talking people into leaving. Told a guy he was too close when he was standing 3 inches in the shade 7ft outside the fill area. He wanted him to move back in to the sun...3 inches. He had people waiting and he jumped in his golf cart and took off, asked him what he was doing, he said he was going to get change...but we had a credit card. Everyone did. He kept telling people to stay in their cars, for no reason. Power crazy for some reason.We left and got propane at the Liquor Store. Got propane without the weirdness.
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September 2023 by Strawb3rry Sunshiin3
I was very impressed with the eagerness of the staff to help me find what I was looking for. Great customer service.
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July 2023 by Andrew McMahon
Southwest Exchange?! Ha! I thought it was just called RV Superstore. But seriously, they have way more than just RV supplies. It’s kind of a cross between Ace and Harbor Freight with a bunch of stuff you won’t find at either of those. Heck! They got duct tape and tie wire; what else do you need???
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July 2023 by friendly ghost
It's amazing just how much inventory this store carries. It is many different kinds of stores all-in-one place, and there are some good deals too. Tools, outdoor equipment, RV goodies to repair, or improve your rig, weatherizing supplies, household goods, etc. They also have helpful staff. They also sell locally made honey and it is wonderful.
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July 2023 by Cynthia hicks
I love this store. Very helpful when you are there, but I did call and lleft a message and didn't get a call back...but over all I love this store!
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June 2023 by Krissy Smedley
Great, well laid out and easy to shop store for all your RV needs and then some! Tools, chemicals and propane fill station out back.Great one stop shopping!Big lot next door, plenty of parking and turn arounds for big rigs or small.Great spot to pull off on your travels to grab all you need.
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May 2023 by Teresa White-Heximer
I love this place. They seem to have a little bit of everything. From trailer parts to area rugs to kitchen utensils to small toys and more. They've rarely disappoint. And their prices are good, too.
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May 2023 by J.R. “j2xtrm” Whitten III
May 25th 2023So I showed up at Southwest exchange today to get my propane refilled, and the propane guy back here was a complete a..hole. He was just really rude and disrespectful towards me, and all I did was show up and put my propane canister next to the table. He proceeded to tell me that there was a line and I said I know I’m leaving it here so when it’s next And then he goes off and makes another rude remark about my car running. It was totally disrespectful and bad attitude, I just ended grabbing my tank back cause i am not going to give them my business. So I go inside the store and talk to Joe the manager not only did Joe try to tell me I was wrong that there is a guy out there and kept saying there’s a young girl there. So we argued and we actually had to physically walk out there and show him that there is a guy working at the pump. He kept trying to tell me it was a young girl out there and I showed him then he goes OK I’ll talk to his supervisor, aren’t you the manager I said because you’re the one is supposed to be doing something but he didn’t, never even apologized to me never again will I go back there are used to go there to get my parts for my house and nice to buy all my flags there. I take my dogs over there to the clinic. It’s just an all-around store with everything, that type of customer service is uncalled for. They’ve lost me and if you’re smart, you will stay away too.
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May 2023 by J R W.
May 25th 2023 So I showed up at Southwest exchange today to get my propane refilled, and the propane guy back here was a complete a..hole. He was just really rude and disrespectful towards me, and all I did was show up and put my propane canister next to the table. He proceeded to tell me that there was a line and I said I know I'm leaving it here so when it's next And then he goes off and makes another rude remark about my car running. It was totally disrespectful and bad attitude, I just ended grabbing my tank back cause i am not going to give them my business. So I go inside the store and talk to Joe the manager not only did Joe try to tell me I was wrong that there is a guy out there and kept saying there's a young girl there. So we argued and we actually had to physically walk out there and show him that there is a guy working at the pump. He kept trying to tell me it was a young girl out there and I showed him then he goes OK I'll talk to his supervisor, aren't you the manager I said because you're the one is supposed to be doing something but he didn't, never even apologized to me never again will I go back there are used to go there to get my parts for my house and nice to buy all my flags there. I take my dogs over there to the clinic. It's just an all-around store with everything, that type of customer service is uncalled for. They've lost me and if you're smart, you will stay away too.
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April 2023 by Lonnie Huffman
I was relieved to get the exact part I needed to repair the water heater on my RV. The staff helped me by pointing out where in the store the 3 items on my shopping list were and answering a few questions about my water heater, but I wouldn't say the service I got made me feel warm and fuzzy. Perhaps they had lots to do that day and I asked too many questions. One of the items on my list was a lube plate for our trailer hitch. I wanted to buy 4, but they only had 1 left. I got the last one. The cashier's we're friendly and checked me out quickly. Unfortunately, American Express isn't accepted here. Luckily, I had another card on me.
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April 2023 by Debbie McMillan
Wonderful experience with the grooming department. My 11mos. Old blue heeler has been troublesome getting her nails trimmed every time. We are snowbirds so she's been trimmed at a different place each time. It's been a difficult experience for her and the groomer each time, until today. The staff was kind and considerate every minute. Her nails were dremmeled in no time and she wasn't stressed at all. Thank you ladies for your time and care with my pup Tia Marie. She needed a good experience and you gave that to us because you cared. D. McMillan Hope Idaho
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March 2023 by DAVE WICKMAN
Intresting store and had what I needed however the item I purchased in my view was overpriced simply a seal for my RV toilet "$47" + tax where the "exact" same item on Amazon sells for $27. I did buy and was going to return it but there was the Hassel factor.
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March 2023 by Roy Doucette
Service is iffy at times,especially in the store - not much staff around. Fabulous return service the other day, even though I had lost my receipt! Don't bother taking your RV if it's more than the length of an average pickup. Took my 40 footer, ended up spinning my wheels in the dand st the end of the lot! Thank goodness for helpful passerby with a great Silverado who managed to pull me the 5 feet I needed to get out.
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March 2023 by Norman Beattie
Great place. Wide variety of merchandise. I especially liked the book store, found some large type books. Good authors as well
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March 2023 by Brit Hickman
Needed a RV vacuum breaker for my fifth wheel travel trailer. They wanted $80! Went over to RV world and picked one up for $27. Thetford so name brand.
