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October 2023 by Jaylene Ismenia
Please don't come here for you updos, the stylist are not trained. I showed them a picture with a loose braid on the side and a bun in the back. I was left with what looked like a birds nest with 3-4 braids that were not in the picture. Back combing can look good when done properly, today that did not happen. The excuse was I needed a hair piece for the volume. Ive had buns done without a hair piece many times and did not look like what was done today. The next excuse was my hair was too healthy. Yes it's hard, that's what texture products and dry shampoo are for. I wanted my bangs out of my face, excuse was they were cut too blunt. My stylist kept asking another stylist for next steps. It took around 15 minutes when i first got there for them to figure out how to start & she ended up not doing what the other stylist suggested in the first place. My hair should have just been curled, loose braid on the side the bun with bobby pins. I ended up just going back and washing my hair. I went to the event with my natural hair. I pretty much wasted $80 to look like an old lady. Flat, slicked hair in the front, bird next and a bunch of unwanted tight braids in the back. Stylist told me I'm not going to give you exactly like the picture but something similar. The only resemblance to the picture was that hair was in a bun, everything else was just not.
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August 2023 by Bob C
Great customer service. Very friendly staff.
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August 2023 by Kat
There’s an amazing Ulta rep that introduced me to COSRX and literally saved my skin ???. Unfortunately, I do mot remember her name…hopefully she is in today!
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April 2023 by Aaron Leitz
I was extremely impressed on how professional Graciela was in helping me select certain female products (that I'm not really familiar with) for my new girlfriend.. she was patient and even opened me up a new finance account here and a special discount!! Thanks Graciela
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April 2023 by Clarissa Bohanon
Love my eyelashes they lady did amazing ? 5?I will come back!! Jesse did split ends cut..hair was uneven. too short in the front. Long in the back
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April 2023 by Amanda Whitcomb
Angie did an amazing job! My eyebrows have never looked better!!!! Definitely will be my go to for brows! Thank you!!!
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January 2023 by Summer Erdel
I’m just so upset, I went in for highlights to my already highlighted hair. $200 later and walked away with literal brown hair ???? photo of the actual blond highlights you see, is me the day before I made a huge mistake in thinking ulta could provide more highlights. I don’t even understand how there was any sort of misunderstanding lol considering I paid for a full highlight, and made it very clear that the reason I wanted more highlights is because I don’t like brown hair. It was very apparent I was disappointed in the services and was told “oh don’t worry the gloss will wash out in a few washes” lol ok??? Cuz it’s def my responsibility. I’ll just go back to doing my own hair. 10/10 dont recommend.
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January 2023 by Horacio AS (Horacito)
Store was packed a lot of people shopping right now fast reliable service.
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November 2022 by Taylor Rodgers
Jesse did my make up and he was amazing! 10 of 10 recommend , he did my makeup for the ball and he nailed it.
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November 2022 by Incognito Mode
I work in a predominantly male environment. Tbh I don't try to look cute at all bc I don't want to be objectified at my job. I usually pass by here after work. Some staff is so nice and welcoming and some staff just look at you up and down like you're disgusting. Just bc my makeup isn't done or my outfit isn't cute doesn't mean you should judge. Other than those employees that act holier than thou, I like coming here.
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July 2022 by Pamela Copp
Great store with large inventory. Staff goes over and above to be helpful.
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June 2022 by Christy S.
WEDNESDAY is the Kung-Fu Master of hair!!! ***** five star service. I'm late at writing this but, last year I had been between surgeries on my leg I was super blonde at the time and wanted to go back brunette with some blonde highlights and some caramel blends. She was conservative and which is good making this kind of transition, but I found I was more blonde with great low lights. So I went back and she fixed me up no complaints and wanted to make sure I didn't have a transition shock. The result was AMAZING!!! Absolutely loved it. Am coming back this year for a fresh up and cut!! Thank you WEDNESDAY!! That said ULTA BEAUTY to get my 5th star, please make pathways a little more handicap accessible, I was in a walker at the time and hit dozens of displays down the isles. I would not feel comfortable going through your store in a wheel chair. ALSO put your salon in the front window!!! Natural light is crucial!!!!!!!!!!!!!!!!
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June 2022 by Kenzie Rae
I’ve visited this store twice when I’ve come in from Michigan and I’m shocked to say I’ve had the same experience both times. When I walked in the 3 people up front literally just stared at me like I didn’t belong there. Then started talking to each other again. Walked around until I thought I had what I needed but even when I tried asking for help I was ignored.This is why I go to Sephora. Ulta customer service is absolute trash in store.
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June 2022 by jessica anguiano
Ruby was my hair stylist she did an excellent job I was very pleased with her work here is a picture of my hair before and my hair cut after before going my hair was extremely damaged and was falling off but ruby fixed it she is very talented I will be going to Ulta again thanks Ruby
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June 2022 by Alma Monnie
I didn’t get the name of the guy but he had purple hair and was very rude. I had trouble with a pickup and seemed rude about everything. This was the only time I had a disrespectful experience from this guy.