WaFd Bank provides stellar and amazing customer service, with staff described as wonderful, pleasant, polite, and helpful. Reviews highlight employees who take care of customers right away, explain everything perfectly, go above and beyond, and stop worries. The team at the Fortuna Office and Foothills Branch delivers the best banking experience, making customers so glad they chose to bank there. This service is so positive that it can make people want to actually go inside the bank. Customers report being very happy with their straightforward and helpful banking experience at WaFd Bank.
Alodie has helped me in a very professional and friendly manner I'm opening several accounts, she is very knowledgeable in her field and made things super easy for me. Highly recommend!
October 2024
Gabi helped us and was wonderful. She took care of us right away, explained everything and was just overall very pleasant. So glad we chose to go here.
September 2024
I have found the staff at the Fortuna Office to deliver stellar service. The management and employees down provide the best banking experience. Go visit Gina and her amazing team