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March 2024 by Rachael Burdett
Mike was so nice! Straight up, honest people, not trying to squeeze you for every penny you have. Got brakes and rotors done within hours without an appointment. Friendly people, great service.?
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January 2024 by Walker Walker
Zero stars. Had vehicle towed in for damaged transfer case. Tech replaced clutch and transfer case. Truck was repaired in a timely manner. Shop provided an in house 12 month 12,000 warranty. Transfer case failed within the warranty period. The failed transfer case/or clutch ruined the gears in my transmission. Had vehicle towed in for warranty repair but owner refuses to replace transmission.Owner has made no repairs to my truck and won't honor the warranty on the transfer case or take full responsibility for my transmission.
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January 2024 by mia ria
Hey fellow USAA customers, veterans and active duty, this is the shop you want to get to if you break down! Absolutely caring, professional, helpful, fast and fair service. Our son's truck broke down on his way back to post and was towed to them, Thank God! He was able to safely sit in the truck until a ride got him. They diagnosed the issue and fixed it before expected. Such good people work there. Every single one of them! Thank you!!!
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January 2024 by Isidoro Villarreal
Our Army son broke down on the way back to post, they went above and beyond to assist him. The office secretary was caring, friendly, professional and helpful! The manager was outstanding and caring! We highly recommend it, they fixed his truck. We are Thankful and feel Blessed that they were there for our son!
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December 2023 by Brown Genevieve
They only had the truck for a week and they figured out what was wrong and fix the problem really quick they kept me in contact on what was going on and it was very affordable I would suggest . Great place to take it
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December 2023 by Michael Ragsdale
Okay they have my truck they seem like a knowledgeable bunch of guys a couple not sure how to rate them 100% because they're still working on my truck but they seem like they're going to figure out what's wrong with it and give me give me up and going again after I get my truck back I will let you know a better view than what I can right now so but for my experience is so far I like their shop the texts that I've talked to you that's working on my truck they seem like they know what they're doing but coming from a person that it's very hard for me to allow somebody to work on my stuff and just step away and give it to somebody else to do when I've done it my whole life but I can't figure out what's wrong with my truck so I'm hoping they can
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September 2023 by Michael M
Great with clients no issues
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August 2023 by Sharon Lantrip
The nicest people always kept me informed of my repair these days where there's no customer service these guys go above and beyond highly recommend if you need a transmission replaced
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July 2023 by Tiffany Philpott
No Stars!!!! I took my vehicle there several times with the same problem every time it was something different but they never diagnosed the main cause of the issue.
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April 2023 by Kendall Russell
They helped us without any notice on a Monday during lunch hour with a full work load! They were friendly and skilled. Couldn’t be more satisfied! We found our new auto shop!!Services: Auto tire replacement
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January 2023 by Andy Garcia
Fro is the best. She always mades sure customer is informed and needs are met!
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December 2022 by Robert Wohlschlaeger
Great turnaround time on fleet vehicle maintenance.
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November 2022 by Mahalia Norman
I brought my 2016 Ford Escape to Auto Fleet due to noise. I looked at the reviews. However, The 2016 Ford Escape was driving fine and I saw no visible leaks. Auto Fleet stated that my car had rear main seal fuel engine leak that Car shield agreed to pay. Auto Fleet stated that the case around the transmission 2016 Ford Escape was cracked and was leaking and not the engine. Auto Fleet took transmission case off before asking me and Car Shield refused to pay for it because transmissions was okay. Auto Fleet kept my Escape for two weeks and I had to call to check on the Escape after they stated it would be ready, next day. Auto Fleet also ordered parts that was not originally reported wrong on the Escape and needed. My car needed work done, but it still drove well before and now my car is not drivable. I had it towed to Ford dealership For a diagnostic check and to get fixed.Auto Fleet was nice but was not honest about the work they did on my Escape.Car Shield examiner that inspected my Escape provided me with a report.
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August 2022 by Logan Barber
Amazing auto shop! They replaced my entire suspension in less than a week, and when one of the new ball joints was faulty they replaced it completely free. Amazing customer service and respectful staff. Will definitely be coming back here!
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July 2022 by AMiller1111
The crew at Arkansas Auto and Fleet Care are honest, dependable. and reasonably priced. Fro and Cayla, two of the employees, are always friendly and helpful! Great place for auto service!Service: Auto maintenance
