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October 2023 by William
I can't say enough about the "over the top" service we received at Crabtree. Our fifth wheel trailer almost lost a wheel when the bearings burned up on a Sunday night. Crabtree was the only shop in the area that would help us. They jumped on it first thing the next day and had us back on the road that afternoon with new bearings on all 4 wheels and a tremendous amount of "piece of mind". Michael at the service desk was extremely helpful and treated us like family. Larry, the repair technician, possessed a wealth of knowledge and provided us with a comprehensive repair that was fairly priced. It's nice to know there are reputable businesses like Crabtree in the world today.
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August 2023 by Terry Cook
Not the friendliest staff. Could use a bit of customer service.
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March 2023 by John Burrows
Had the parts I needed for RV in the store very good price on some products.
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March 2023 by Judy Selby
Second time we have been there for work first time had to take it back cuz it was still messed up on ac unit this time was our slide the guy helping us had no idea about a rv slide. And we had to go get our part from camping world ..so all we were being charge for was labor. Originally it was going to take 2wk with us get part. Less then thT price was 1500 now 1400 for labor only I'm done
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March 2023 by Lori S.
Our camper had a bad brake drum which meant we were not moving until it got fixed. They have a complimentary place to set up your camper while parts are on order. This is a really big deal when you have dogs and are thousands of miles from home. I really wish all RV service centers have this feature. We are most happy with our service and with Crabtree RV.
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January 2023 by N Kersh
We will not be back! Our camper was at the service department from Aug 2, 2022 - Jan 7, 2023. Lance (manager) and Tim (service manager) were not honest with us. Beware of bringing your service to Crabtree RV.
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November 2022 by Stanley Largent
Had pretty much everything I would need
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November 2022 by Chris Nelson
Helpful crew, rather busy place, but efficient in manners.
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October 2022 by Anthony Yoder
The parts man was extremely rude and did not want my business. I'm glad I never bought an RV from Crabtree. Did not feel welcome at all. Yall don't come here!
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October 2022 by Mary Hunt
Bought a camper I realize a yea and 1/2 ago. Got a a question no one will call ya back. Very disappointed. Not recommend them again.
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October 2022 by Mana B.
if you are looking for a staff of people, whose only desire is for you to be pleased and fully informed when you buy your next RV, look no further. You will feel secure in the honesty, integrity, knowledge and ability of everyone with whom you deal. We were so very fortunate to work with Greg Bailey. You will not find a more honest man, who will give you his full attention, listen to your needs, help you in any way he can and who will never, ever lie to you. You will not be disappointed with this company
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June 2022 by norman cox
Finally a company that remember what "customer service" means. Needed a part for my RV fridge. Ordered over the phone and called by to pick up on my way through town. Part was set aside ready for collection. Staff are friendly, helpful and professional.Thank you.
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April 2022 by John Seamster
Lack of communication, always had an excuse as to why they hadn't go to look at our camper after it being there 30 days
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July 2021 by SIP1
We stopped in to get a screen for our furnace vent and the guy at the counter in the parts department was so kind...he let us use his part so we could reinstall the screen ourselves. How cool was that! I am so impressed. We will definitely be back.
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June 2021 by Terry N
My problem was dealt with quickly and professionally. Michael was kind and understanding of my lack of knowledge and made me feel that the issue was fixable and not a huge deal. He took all the time necessary until the issue was complete. I had to call several times and each time he treated me with care and respect.
