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May 2024 by Matthew Russell
Knowledgeable folks behind the counter saved me some trouble and time.
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May 2024 by Rick Toth
Very nice people and knowledgeable. I appreciate their kindness and help.
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April 2024 by John Kelloms
Tisha was great tonight. Very helpful and great with customer service. Highly recommend this store!
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April 2024 by Stefanie Rae
Went to this store today. They didn't have what I needed in stock, but could order it to be in tonight before they close. Jordan had excellent customer service and was efficient at ordering what I needed for me. Will definitely shop at this location instead of Hot Springs from now on!
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April 2024 by Stacey Strother
Horrible experience today. Returned my alternator core and they said money would go back on the credit card I used to pay for the alternator. Ended up telling me she made a mistake when processing the return so I had no choice but to take the $40 on a store credit. Unacceptable that I am forced to spend my money at their store even though I had a receipt!!!
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February 2024 by Chris Mc
Good selection
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December 2023 by Lance Parker
This AutoZone really lacks in customer service. The phone will ring over 20 times. When they answer it's hey dude what's? Or what's up chief? You will stand at the counter ready to check out with no others there for employees no one will wait on you.
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December 2023 by Lynn Alexander
Very helpful
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December 2023 by Abby Tompkins
Absolutely awful customer service. I made a phone call and the guy who answered the phone was very rude toned and sarcastic. He wasn’t helpful and sounded like he could care less about helping me. I called back later for another question and he put me on hold for 30 minutes. I hung up and drove there. When I got there another guy or the same guy (white guy) came out and tested my battery and alternator. He sarcastically and rudely asked me “are you going to turn your car on” like I knew what I was doing and what to expect, I’m a young female with no experience with this stuff. After he tested everything he said it was the alternator and walked off. No suggestions, no prices, nothing. So I took my service to orileys ! And from the way they talked, auto zone had gave everyone attitude all day!
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November 2023 by Jennifer Whitaker
Every single time I go to AutoZone in Arkadelphia I receive the best service. They always work hard to find me the right part. If they don't have my part in stock, they do everything they can to make sure I get it as quickly as possible. In an emergency over the weekend, they really came through for me. I was not able to find the part I needed at my local store. I was going to have to go to O'reillys. I went there and the store was locked and no one would answer the door or the phone. I called the Autozone commercial Manager (Bill Bateman) and he found an alternative part for me and I had it in hand within 5 minutes.
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November 2023 by Kristi Johnson
Great customer service
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September 2023 by alin garcia
we had a very long trip and our car started having troubles so we decided to pull into an autozone to see what was going on. we met the nicest and most helpful guy named William. 10/10 recommend coming here if you ever have car troubles! very nice people and very helpful. we appreciate William for taking time out of his day to help us!
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July 2023 by Allen Crawley
Helpful repair info.
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July 2023 by G
Below average
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July 2023 by Quentin Harper
Excellent customer & vehicle services.
