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April 2023 by devon pyle
It was a great experience as always and they were able to help me with my taxes the best I could get from them.
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April 2023 by Terry Authement
THEY ARE GRATE @ WHAT THEY DO!!!
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March 2023 by Chasity Henthorn
Samantha Helped Us With Everything We Needed & Was Very Patient With Us
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March 2023 by Linda Boles
Love them
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February 2023 by Haley Theoboldt
Samantha was extremely helpful. She listened to any and all concerns I had and helped me understand my refund. Along with being very friendly, she was also very quick and efficient in getting my return completed.
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February 2023 by Gwendolyn Henderson
Very quick straight unto the point in and out
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February 2023 by Jeremy Hammonds
Friendly,fast service
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March 2022 by Bob Jackson
Excellent
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March 2021 by Sammie Jo
The tax preparer at Arkadelphia was great. Very friendly and knowledgeable.
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February 2021 by rj collins
I've been usung Jackson Hewitt for the last 5 years and never had a problem.
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January 2020 by Sky Nichols
Service was fast, and so friendly, I highly recommend this service!
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January 2020 by Katherine Robinson
This place is the best!
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December 2017 by Alfreda D.
This is a copy of the email I was forced to send Jackson Hewitt this morning. It is regarding the appointment I made through their site to apply for the holiday express loan. Dear Jackson Hewitt, I am truly disgusted. I got your email and went through all the steps to get an appointment and I even filled out the "note" field. I used YOUR calendar to pick a day and time which was today (12/26/2017) at 9am. However, when I got to Walmart (I'm in Arkadelphia, AR), not only was there no one there, but the Jackson Hewitt cubicle wasn't even set up. I asked a couple of Walmart employees what happened and was told that Jackson Hewitt doesn't even set up until January 15th. This is a shame! I called the customer service number and they were not helpful. The CSR I spoke with kept telling me that she didn't know what to say. REALLY?! Your own customer service reps don't know what to say when a CUSTOMER needs service? They cannot help in any way. Just wow....My question therefore becomes, what the heck are they there for then? If you think I'm lying, call 870)403-0337 and see for yourself. Then I called another Jackson Hewitt customer service number (one for Hot Springs, AR) and was told that business owners aren't even allowed to get this loan right now and won't until January 2nd. (sighing) I don't know what is going on, but NOTHING in the email specified that. I was directed to bring in my last pay stub (don't have since I am self employed) or other qualifying income verification (which I do have) and some ID. That's it. What kind of business is this? I have been your loyal customer for years now but this is NOT how I do business. I left H&R Block for Jackson Hewitt because you showcased a better deal and this is how you treat me? I ALWAYS get a sizable tax refund every year and I always end up paying you around $500 each time. If this cannot be rectified in a satisfactory manner very soon, I will leave, not come back and advise everyone I know to stay far away from Jackson Hewitt. I am a blogger with thousands of readers. At least, I will direct traffic to H&R Block and away from your company here in my town because it is obvious to me that either you don't know how to handle business OR your entire business model is "confused." Either way, it is not good for us the customers. Times are hard and we are not playing about our money, but it seems like you are.