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December 2023 by Trish Liveoak
Every trip takes at least 30 minutes at the pharmacy regardless. Lost my prescription last time. Took forever to find. Always excuses and no apologies ever. Moving on to Heartland
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December 2023 by P Norv
Store management, Michael is wonderful! However, it leaves much to be desired from the employees. Specifically, Seth. Much need for customer service, staff development, cultural diversity and overall professionalism.
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September 2023 by Mattison McMahen
The pharmacy is trash; you will wait for so long every single time. They treat you like you don’t know what you’re talking about.. and always try to overcharge you. Will remain on the phone while helping other costumers.. terrible staff.
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December 2022 by Heather Schultz
The pharmacy staff in this place is amazing! I showed up 20 minutes before they closed to get some important prescriptions for my son (just called in) and they had to redo the entire order due to an insurance issue. They were patient the entire time and never once showed me anything but kindness. They didn’t even give me the option of waiting until the next day because they knew he needed the meds that night.I watched them for 20 minutes as they worked, short handed, and flowed together effortlessly while never complaining. They never let their work environment become tense or hostile towards one another or their customers. The store manager was even back there working with them! Just him, the pharmacist, and the pharmacy technician taking care of an extremely busy pharmacy, and taking the time out of an already busy evening to make sure my son was taken care of.This was the first time to use this pharmacy and I will not go anywhere else! Thank you, Dakota, Carissa, and Matt for being so amazing and helping a very tired family get some much needed rest! You guys are the best! ?Heather
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October 2022 by Ninety
Long wait times very horrible especially when you are sick and not feeling the best sitting in the car for 25 minutes with cara packed out to the street in exhaust fumes. Awesome jobs Walgreens hire some more people!
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August 2022 by Wylie Stivers
For the love of all that is good. Remove your worthless automated call system and let people answer the phone. 20 minutes and still never got to speak to anyone. This is ridiculous and I’ll never shop at your stores ever again anywhere.
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July 2022 by KLynn Adams
Called 2x to speak with the pharmacy. First time was hung up. Thought it was a mistake and called back immediately. 2nd time I was put on hold for 10 min and then hung up on again without ever speaking to someone.
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December 2021 by Giovanni L.
I designed my family's Christmas card in early December online with the local Walgreens. I have purchased our cards at this Walgreens for the past 12 years. When I went to pick the cards up, there were NO envelopes in the packet. I informed the photo attendant and she told me this order does not come with envelopes. I explained my orders for the past 12 years all came with envelopes. I drove back home, got online and found the webpage indicating that my card order DOES have envelopes included. I called the contact number because the Walgreens website states "100% Satisfaction Guaranteed". I explained the situation to the rep, he then tried to contact the store but his attempts were unsuccessful. Nobody would answer a call from HQ. He expressed regret and said he would "cancel" the order. By this I thought he meant refund my money... NOT the case. What good does it do to cancel an order that I have already picked up? Idiots! So, I had to return to town (I live out in the county) and purchase my envelopes from another merchant. I will NEVER enter a Walgreens again. My cards will now be designed and printed at Walmart.
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December 2021 by delaney eckert
Horrible customer service. I was trying to pick up a prescription and the person rudely said they had to go to lunch at 2, but it was 1:30. She shut the window in my face and would not help me. It only takes an average of 5 seconds to get my prescription on average, and there was no one behind me, but she still would not help me. Very bad customer service
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December 2021 by Unpopopular historical entertainment
Long wait times very horrible especially when you are sick and not feeling the best sitting in the car for 25 minutes with cara packed out to the street in exhaust fumes. Awesome jobs Walgreens hire some more people!
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August 2021 by James McDaniel
Where to begin. I've used this pharmacy for a long time but the service isn't what is used to be, go in for myself and the family prescriptions multiple times they havnt filled or even checked the answering machine to know they needed to fill. Today had a root canal early in the morning hot springs drop off the prescription at 11 was told come back in an hour. Get back everyone is gone for lunch until 2, so that's more than the hour already wait until they return just to be told it will be 3 before its ready after waiting 30 minutes for them to return. Unreliable service, currently I would recommend using anyone else in town for prescription needs.
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August 2021 by Victoria Rose
They closed today early on August 17, 2021. I had finally gotten off of work and the pharmacy was closed up. There are staff (not all) in the pharmacy who are very rude. It's almost impossible to get them on the phone and when I do they have no idea what to do. Not a good experience at the pharmacy.
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August 2021 by Basil Harper
Closed today at 4pm even tho on here it says its open. I geuss if you work a day shift job your just out of luck on your medication. Make sure to call ahead to see if thier open they often fail miserably to do thier job or to have a decent attitude.
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July 2021 by Margaret S.
We went today to get Coved vaccinations. The guy at the register in the pharmacy seemed overwhelmed and disorganized and totally not together. The pharmacy had no one there to give a SHOT. People were lined up backed up and it was pathetic. The shirts they wore said get vaccinated. It was a joke. Disorganized, not willing to make an appointed for the shot or tell you a good time to come back. We had a prescription sent in two hours before we arrived at the pharmacy we stood around and we did get the prescription. We quickly exited the mess and found another reputable place to get a vaccine in Texarkana, TX.
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May 2021 by SHAWN DELEON
Fast @ clean
