Verizon is a telecommunications company that provides cell phones, wireless plans, accessories, and more. Customers appreciate the knowledgeable, friendly, and helpful staff who go above and beyond to assist with purchases, setup, and post-sale issues. Staff members are described as intelligent, professional, and dedicated, making the buying experience smooth and stress-free. For example, staff quickly helped with phone replacements, set up features, and resolved problems efficiently. Customers also value the staff's patience and willingness to help, even during busy times. Overall, Verizon offers reliable service with a team committed to customer satisfaction.
I went in so frustrated with the loss.of my phone and the rep helped me resolve everything. Great employee who I am extremely thankful for
July 2024
I broke my phone on Saturday morning and Rebekah at Russell Cellular was able to get me into a new phone within an hour and up and running. Great team, devoted and helpful. I will deal with them from now on.
May 2024
Intelligent staff. I needed some education on a couple of features. She helped met set it up and answered my husband's questions on internet additions. Very pleasant to talk to even though we could have been her grandparents!
