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July 2025 by Lisa
I went in so frustrated with the loss.of my phone and the rep helped me resolve everything. Great employee who I am extremely thankful for
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July 2024 by James Schwab II
I broke my phone on Saturday morning and Rebekah at Russell Cellular was able to get me into a new phone within an hour and up and running. Great team, devoted and helpful. I will deal with them from now on.
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May 2024 by Louise Alleva
Intelligent staff. I needed some education on a couple of features. She helped met set it up and answered my husband's questions on internet additions. Very pleasant to talk to even though we could have been her grandparents!
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February 2024 by Robert Gaines
Just got my new phone and the young lady was super friendly and helped me find a plan and a phone I could enjoy.
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December 2023 by Felicia
It was really nice
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October 2023 by Steph Rott
Bad! In 4 years we have had nothing but bad experiences here. We almost always try to to go the store in West Plains even though it is an hour away. Every time we go in here it seems like they hate their job. I went in and even asking questions seemed to much for person working. I left mad, got on the phone to West Plains and had my problem fixed it less then 10 min. Save time and hassle and go someplace else. As a side note they also never carry anything you need!
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October 2023 by Matt Montague
The lady working in the store had zero interest in helping us get 2 new phones. Save yourself some time and just go across the road to Walmart. Asa was very helpful.
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April 2023 by Tony VanDeman
The employees are knowledgeable, friendly, and helpful. Took care of our buying experience and a problem post sales. Impressive.
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March 2023 by CJ Simon
Johnathon at the Ashflat store made my switch from another carrier seamless, his technical expertise and his professionalism is an asset to your companyCJ Simon
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March 2023 by nancy russell
They were able to solve the phone issue in a few minutes!
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December 2022 by Rita Clarke
Been here twice and both times I've been left waiting for over 15 minutes and then they tell you to go to Verizon in Joansboro. Unless you're buying a phone don't come here.
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December 2022 by tj johnson
I ordered a g5 watch on the Verizon app everything went through fine until this shop got to the point of giving it to me which they failed do to them not knowing what they was doing for " in store pickup " very unprofessional and unreliable service anything beyond a bill pay plz save time and blood pressure and go somewhere where they actually know what's going on with there business ash flat is a waste of time
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August 2022 by James Cox
Was very pleased with the service got us done very quickly and very friendly
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August 2022 by Linda Lavy - Biby
helped me change my plan and we're very sweet
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August 2022 by Lisa Turner
Always very helpful and informative!
