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February 2024 by Patricia norris
Excellent customer service
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June 2023 by Bobby Anderson Jr
If ur looking for a nice big area to hve a reunion, wedding shower, baby shower, etc..., this is a very nice facility to hve it n
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March 2023 by Erin Goble
A lady named Kristen Goings assisted us today, and not in a good way. She was extremely rude to us and so unprofessional. We will most definitely be moving our business to Citizens, after banking with First Community for over 10 years.
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February 2023 by Banana Rama
I had a question and they took their time to answer it!!
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January 2023 by Ez P.
First Community provides excellent customer service. Unlike the bigger banks, they don't have hidden fees intended to rip off customers. They also have great interest rates. My only complaint is their app and website continuously has issues. They are the same issues over and over and they are easily fixable. Seriously, where did you find your IT people?
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November 2022 by Takiesa Haley
Every first community bank I've been in EXCEPT the one in Harrison in batesville have been very kind and eager to help me solve any problems. I hardly ever get connected to someone with a good or helpful attitude on Harrison.
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August 2022 by Jr Hightower
Not sure about this bank anymore
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June 2022 by tyler cardwell
I worked with a Johnny H over the phone and he has some of the best customer service I have ever experienced at ANY bank. This young man deserves a raise or promotion. Those type of skills should be recognized!!! They definitely stood out to me.
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June 2022 by Judy Brem
They help you with all your banking needs
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April 2022 by Unholy Paladin
They continuously put my account into the negative on purchases, even though I have overdraft protection and have since I started my bank account. I can't pay my rent without my bank declining it but noooooooo of course my electric can just go through and be taken out and put me -$200 because of all the stupid charges I have to deal with.
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March 2022 by Timmothy Sapp
I have been with this bank for years and I have always had a pleasant experience with them. However, that all changed this week. Saturday I became a victim of fraud on Zelle through the FCB mobile app. It was my first time using Zelle through my bank so I wasn't sure what to expect. After creating the account, I received emails from Zelle asking me to add cash to my account in order to receive the funds someone was trying to send me. It requested that I add 200 to activate my account, I did. Then nothing happened, it didn't transfer from bank yet. Then I get another email asking to send 300 instead the 200 didn't work, I did. Both transactions were pulled out of my bank and never seen again. The email pretending to be Zelle was a scammer. The next day I did everything I could to find help, no help. That Monday I went to the bank to see what help they could offer, they offered no help. They said it was my fault and I should never use Zelle again. I asked why they would offer Zelle to their customers if they know its high use for scam and fraud and then offer no help to their loyal bank users when they become a victim, I got no answer. I had 500.00 taken from me, FCB turned their back on their customers when they need them most. Beware. I will be withdrawing my money from the bank and submitting this review to every social possible to make sure everyone knows what to expect when you use First Community Bank.
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February 2022 by Ann Garner
This Bank has one of the kindest Bankers I have ever done business dealings with.
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February 2022 by Julie
Good bank, appreciate the hours they are open for business.
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January 2022 by Yvonne Adams
I have to give a big shout-out to an employee at First Community in Cherokee Village who I spoke to on the phone about a checking account problem and her name was Hannah and she did a wonderful job for me very special customer service experience
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December 2021 by daniel russell
Keeps putting my card on hold for no reason.
