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March 2024 by Jameson Rogers
Nice people work at the Bell Vista Locations. Other than that this bank does a very poor job.The transactions in your account are constantly Inaccurate and jumping around, disordered. Which gives an inaccurate account balance almost all the time. Your balance will go down, up and back down again all in a matter of hours. This is constant.Then when you have overdraft turned off, the bank will allow your account to be overdrawn and hit you with a very substantial 35 dollar overdraft fee! No warning and no chance to rectify.I would ABSOLUTELY NOT recommend this company. They tout themselves as local and for the people but they are as greedy and crooked as the biggest banks and corporations.Also, if you call you can’t even talk to a real person who is at your local bank.
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September 2023 by KC Carpenter
The new tellers are much better than the ones that used to work there. Great service.
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September 2023 by Kerry “Whamo” Carpenter
The new tellers are much better than the ones that used to work there. Great service.
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September 2023 by Kerry “KC” Carpenter
The new tellers are much better than the ones that used to work there. Great service.
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October 2022 by Natasha Kane
Great bank with friendly tellers. Personalized service.
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September 2022 by Kent Baio
I've been banked with them since 2006 Bank of the Ozk
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September 2022 by C S
Worst branch ever. Constantly rotating staff who are woefully under-informed and inattentive. Conflicting open hours posted. Two stars because there are at least better branches in town, and it is a strong entity overall.
EDIT: I did reach out to cust svc the last time I had an issue and no one ever replied.
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July 2022 by Cynthia M
Worst branch ever. Constantly rotating staff who are woefully under-informed and inattentive. Conflicting open hours posted. Two stars because there are at least better branches in town, and it is a strong entity overall.EDIT: I did reach out to cust svc the last time I had an issue and no one ever replied.
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June 2022 by Debbie debbielkemp50
Employees are rude and not helpful at all.
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September 2021 by Crystal P
They help protect my money and offer great products for saving!
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September 2021 by Crystal P (Cryssy B)
They help protect my money and offer great products for saving!
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April 2021 by Carol Garrison
This branch of OZK has the absolute slowest drive thru I have ever been to!! I have been to many bank drive thrus before but this one wins then ALL!!! Absolutely no respect for their customers time constraints. I definitely recommend some training in time management.
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December 2020 by Crystal Perkins
They help protect my money and offer great products for saving!
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May 2020 by Tom Hession
Poor customer service at drive through. Slow, apathetic, lazy, and oblivious to to customers and their time constraints. Would strongly recommend IBERIABANK as a better alternative.
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May 2020 by Erica Hourigan
Went here to my bank to open my daughter's first checking account today. When asking about opening the account, the teller looked at me like I said something insulting to her and made me wait while she helped other customers first. When she came back, she handed me a stack of papers to fill out and asked if I needed a brochure and said I could bring the papers later after I filled them out. Without explaining our options or anything. I decided to go next door to the competition (which I do not have an account with) and every single person was friendly and eager to help. Bank OZK does not want or value my business. My daughter got her account today next door. I will not visit this location again. After several years of doing business here, it's time to switch.
