-
April 2024 by Jaden W.
This place was amazing! I think I had a person that helped me out named conner gramling. He showed me around the store as I am new to this area and really helped me with all my needs.
-
January 2024 by Khash Yekta
The wait to pick up your prescription is a joke. It doesn’t matter what time of day you go. You’re waiting an hour (ridiculous). Was hoping it was an understaffing issue that was going to be resolved in the near future but after 6 months of the same wait time to no avail (and one service lane constantly closed) We’ve been using this place for 12 years; and Walgreens in general for 22 years. But I think we”ll give CVS a try down the street next time. Like I said the wait is an absolute JOKE.
-
January 2024 by Heather Cato
The most unprofessional, rude, and inefficient pharmacy I have visited. They are always "running a little behind." They have taken out their frustrations on me on multiple occasions. Once, they had marked my prescription as being ready and it wasn't even ready until the next day. Another time, I used the online pay feature for 2 prescriptions and only received one (after waiting 45 minutes). When I went to get the prescription they forgot to give me the next day, they claimed the code I used previously didn't work (then why did they give me the other prescription in the first place?) and then the staff member had to argue against the manager (in front of me) to let them just try the code I used. Then, the manager said my code had already been redeemed for a purchase (yes, because I used it the day prior to get my 2 prescriptions, but was only given 1!). Ended up having to pay twice, but at least the staff member said I could try to get a refund some other time. I will be transferring my service elsewhere. They need a whole new staff or to just shut down their pharmacy.
-
January 2024 by Kathy Wagner
If I could give zero stars, that’s what my rating would be. I picked up a prescription on New Year’s Eve. The associate was so incredibly rude. No people skills whatsoever. she did not greet me, thank me, and barked commands as to what I needed to do. Such as put in the last four of my phone number. She acted put out for having to help me. I have hated this pharmacy for so long, but just didn’t take the time to switch because it was convenient and right on my way home. This was the final straw. I will be moving all my prescriptions to a different pharmacy. Every time I go to Walgreens, the lines are stupid long and take forever to get through. I don’t understand why they have two drive-through lanes and only one person working the window. I have ran into issues with them either not having my medication or there’s always an issue. The only reason I stayed with them was because Of the convenience. I would much rather drive clear across Northwest Arkansas to pick up a prescription, then have to deal with this pharmacy And they’re horrible customer service!
-
January 2024 by heariam7
Called for the pharmacy to transfer a Covid RX from another pharmacy that did not have this particular RX. Attendant informed me the other pharmacy had to call them with the RX that they did have. Called the other pharmacy and informed them I was told they had to call Walgreens to transfer it. No Walgreens is to call them to transfer it. Time was lost - the other pharmacy closed while I played phone ping pong between the 2 pharmacies. I informed this Walgreens that it is always standard to call the other pharmacy to receive an RX transfer. Unprofessional error. I had Mercy send a new RX to Walgreens all this effort was lost in time, as Walgreens then closed sharply at 8pm with my husband there waiting. It would be nice if Chic-fila trained Walgreens pharmacy personal in Bella Vista. Besides being of an unprofessional disservice they do it with a snide attitude. Their ratings are sinking due to all the above.
-
January 2024 by lizzie soto
Very sweet and nice team that worked on 12-26-23. Thanks for your help with my medications!
-
January 2024 by Heariam7 F.
Called for the pharmacy to transfer a Covid RX from another pharmacy that did not have this particular RX. Attendant informed me the other pharmacy had to call them with the RX that they did have. Called the other pharmacy and informed them I was told they had to call Walgreens to transfer it. No Walgreens is to call them to transfer it. Time was lost - the other pharmacy closed while I played phone ping pong between the 2 pharmacies. I informed this Walgreens that it is always standard to call the other pharmacy to receive an RX transfer. Unprofessional error. I had Mercy send a new RX to Walgreens all this effort was lost in time, as Walgreens then closed sharply at 8pm with my husband there waiting. It would be nice if Chic-fila trained Walgreens pharmacy personal in Bella Vista. Besides being of an unprofessional disservice they do it with a snide attitude. Their ratings are sinking due to all the above.
-
December 2023 by Gregory F.
This is "Christina" in Bella Vista AR. She is slow, inept and completely lacking in every customer service skill! The attitude she spews is nauseating- choose CVS!
-
December 2023 by Stacey J.
Worst drive through pharmacy I've ever used. Pharmacy staff should be trained on drive through etiquette.
-
December 2023 by David Taylor
On 12-14-23 scheduled a Covid booster & Flu shot. Filled out forms online so I could be in and out. Don't know why I bothered to show up early, had to fill out the forms again and waited 35 minutes for shot. Not impressed with the pharmacy here, won't do it again.
-
December 2023 by Kristen Harris
If you’re shopping in the store, great place. If you need to bother with the Pharmacy in any capacity - transfer your medication elsewhere. This Pharmacy staff is unprofessional and rude, will take about 30 minutes to sit in line before being helped, and often you watch Technicians stand and chat with each other as the in-store and drive-through line builds up. Have been going to them for years but the recent treatment has me already transferring my meds to CVS.
-
December 2023 by k seal
The drive-thru needs two people working it. It takes way too long to pick up your prescription with only one person working both lanes.
-
September 2023 by Jennifer W
This Walgreens pharmacy has the worst customer service I have ever experienced. Get your medication somewhere else, they could care less about the customer. I would give it 0 if I could. Never again
-
September 2023 by Amanda L.
I would recommend anywhere but here. I have been attempting to get a prescription filled for days. Every time I call I'm told something different and today when I reviewed the contradicting information that's been provided with the person on the phone and politely but firmly insist they should all be providing accurate assistance they disconnected the call. I did not curse or yell. I simply insisted they should be able to accomplish this task. Based on the response, or lack there of, I must assume they are not prepared to do this.
-
September 2023 by Daniel
Outside of the pharmacy, it's decent, just a bit overpriced. The pharmacy, however, is pretty bad. I don't see how an employee can tell a customer their fill will be done in an hour, when they don't even have the medication in stock. Huge waste of time. Avoid.
