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February 2024 by Alex E
I have purchased big and small items from this location for over two years now. Because I live in Hot Springs, and have very limited time; I have always had purchases delivered, and have always been very pleased with service and product. Most recently I made an error and purchased a wrong item, unknowingly of course. It was a heavy order, and unfortunately unaware (my fault) that delivery indoors were an additional charge to the standard delivery charge. Just FYI. Later that day, it was brought to my attention the item was incorrect. I called to find out about an exchange and was transferred to Wil in the Shipping Dept. It was late in the day and I believe on the weekend. He was so understanding, checked on the cost of the return and assured me that the item would be picked up, and to go ahead and place a new order. This time I saw the delivery inside add on, and ordered the correct item. I was pleasantly surprised that William called me the day of delivery to let me know of ETA of new product and some details of the delivery. I was prepared for the correct item to be delivered and anticipated a pick up of incorrect item later in the day. The indoor delivery and return pick up were all handled by William and his co-worker, with a smile and understanding of how I could make such an error. It then dawned on me perhaps William and Wil might be the same person and sure enough he was one and the same. I praised him and his co-worker for their effort and understanding. It is becoming rarer and rarer to receive such personable and reliable service these days. I wish to recognize Wil for his high standards and golden level of service.
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February 2024 by Vicky Tuna
Hard to find specific items...
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January 2024 by Velli Aviles
Good building stuff friendly and helpful
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January 2024 by Locaelaine Brown
Very clean & organized & staff is friendly, helpful & respectful !!!
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January 2024 by Christina Caston
Albert is my hero! He was the only one at the desk and took time to troubleshoot, brainstorm, and check inventory. He handed off to Jeremy, who made it his sole mission to get what I needed. Austin was waiting for me with a solution in hand when I arrived at the store. Thank you, gentlemen!!
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January 2024 by Boyd Sykes
Love shopping at this place. Wish that they stocked groceries. Would not to shop any where else
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January 2024 by Susie Q
Love this store
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January 2024 by Chris Mc
They had what I needed
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January 2024 by Rick Gray
I like Home Depot for all the things you can buy but service is terrible. You can never find anyone to help you and finding certain things is difficult for the average customer even with their app. Sometimes they don't carry things I consider a hardware staple like fittings to reduce gas lines to fit certain sizes. For buying common things is good but speciality items are hard to find.
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January 2024 by LN Wallace
Did not have what I was looking for in stock but had samples of what I was looking for so I knew exactly what to order online. Friendly employee that was willing to help me as long as needed.
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December 2023 by duane cato
This is the standard Home Depot. Everything you need and friendly employees.
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December 2023 by L K H
HOME DEPOT ROCKS!!Every time and I mean EVERY TIME I’ve stepped into this store there are staff members available to help and even asking me if they could help! Not sure about you but looking for help at Lowes is like being on a safari hoping to even get a glimpse of the mystical vanishing staff.
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December 2023 by Robert Atwater
I shop here frequently most all the employees are very friendly and helpful I would recommend home Depot to that is looking for home repair items
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November 2023 by M P (MX4)
One of the product pickers had to use the forklift to get the product I needed for a customer off the top shelf(20ft up!) He was a forklift NINJA. I watched in amazement as he (with the help of a manager who gave direction from the side of the pallet he couldn’t see) safely pulled 300+ pounds of product loaded onto a pallet that was wedged in between two others pallets! When he safely got the pallet to the floor, I was actually so impressed that I yelled “Way to go Forklift Ninja!!”and “high fived” him like I would a famous Pro athlete!! I feel privileged to have the Home Depot Crews on my team. YALL ROCK????
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November 2023 by Linda Ackley
Found everything I was looking for fairly quickly. They were not to busy for a Friday afternoon. I asked for help getting something down and the young man was very helpful.