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April 2023 by Sarah Welch
Brooke is the absolute best!! She was so kind and helpful and she made my life so much easier tonight by helping me with picking up my script. Thanks Brooke !
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October 2022 by Sarah downard
TERRIBLE SERVICE! sat in the drive thru for 20 mins- get to the window and gave the lady my name and date of birth- she told me I needed to drive around and get back in line behind 3 other people and I needed a pharmacy consult and I asked her why when I have been on them for a long time, she then told me "I'm not arguing with you". So, I parked my car and walked inside, to find out that the medication I called in over the weekend 2 days ago 1 is still being worked on and will be another 30 mins. Never going back!!!!
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August 2022 by Alexander Massey
Would rate 5 stars but I don't like when I call and someone answers with an attitude like I just killed her cat
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July 2022 by Victoria Farmer
Horrible experience never will I go there again Horrible to customers very rude
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July 2022 by Promise Idaewor
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July 2022 by Ashley Nicole Holt
Employees are super nice and professional. I never feel like I’m an inconvenience which is extremely refreshing. 9/10 times they have all of the sale items. I drive about 30 minutes to ship at this location if that helps you decide to shop there!
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June 2022 by Kara B.
I've never had problems with my curbside pickup here until last night. We had our pickup scheduled between 8-9. We arrive at 8:30 and there's one other car there in spot one with the car turned off. We check in and wait for 20 minutes for someone to bring out groceries. After 20 minutes, the employee running the curbside pickup gets out of the car in spot one, puts on her vest and brings out our groceries. Like are you kidding me? Then she takes the cart back inside, gets back in her car and leaves. She couldn't have just brought our groceries out 30 minutes ago then left? Also, nearly all our meat was cancelled so idk what's going on with that but I'll be going somewhere else today to buy it.
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May 2022 by Eric Bowers
Kroger Pharmacy does not even deserve a star, it appears they are always out of prescriptions or running behind. Can never send prescriptions to nearby Kroger stores when the actual policy is to just call and request it to a different store. Literally children who are working behind the counter.
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November 2021 by Dustin H.
Called my medication in for a refill 5 days ago, still not "ready". Have had this problem for years now with this pharmacy. "We are still working on it" is the stock answer you will get when your refill requests have fallen to the forgotten wayside. A computer system issue? Anyone's guess... I totally understand that many businesses are short handed these days, but this has been going on for a looooooooooong time. I unfortunately cannot change pharmacies or I would have years ago. Nothing bad about the always friendly staff (Kim is amazing), but more of a corporate/management problem? Who knows, but there is so much room for needed improvement. Five days without blood pressure medication isn't good.
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November 2021 by Aaron Henley
Pretty much a waste of time. Two appointments for pediatric vaccinations and the pharmacist isn't licensed to give the vaccination under one of the most common pediatric insurances. But hey, they can't say that upfront. First you have to make appointment and stand in line for 20 minutes past your first scheduled time and take another 15 to go through the paperwork first.
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October 2021 by Graham Pruitt
Love coming here! Good prices and selection!
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September 2021 by Bonnie Zonner
Online service, auto refill....these never get filled now. It gets hung up in processing never neverland. You have to call and speak to a person after waiting a week and running out of your meds. Service has been awful this entire year.
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September 2021 by Ja'Shawn W.
I can see why the staff is always in a bad mood or sometimes come out as rude..these workers don't get paid enough..and i overhear some don't get breaks after working a long shift..cuz management and corporate always up there butt
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August 2021 by Shannon E
Will never return to the Kroger Pharmacy in Benton. I waited in the drive through for 35 minutes before backing out and leaving without my medicine. There is no reason for this kind of service!!
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July 2021 by Camille Hughes Young
At the drive thru in Benton Arkansas My total wait time was 25 minutes. That is totally ridiculous
