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August 2024 by Danielle Davenport
This is the MOST Unprofessional, irresponsible, unorganized moving company I have EVER dealt with! on July 19, 2024 we were quoted $140/hr by Lorraine Hicks. We called back on July 22 and scheduled our moving date for August 21 @ 8 with Ms. Hicks. This is for 2 apartments into 1 house, not a small job. We even asked if they wanted a credit card to secure it. Ms. Hicks said no need, they take payment the day of. On Aug 21 at 7:29 we called & left a VM letting them know we secured ample space for them when they arrived. By 8:12 we called to check in and was told by Ms. Hicks that not only they were NOT coming but that we were NEVER on the schedule and Ms. Hicks even went so far to say she NEVER spoke to us that she takes detailed notes! Mind you, We have time stamps on our phone showing we spoke to you. We have no where to sleep, all of our stuff is packed ready to go, we took time off from work all to be told she never spoke to us! Thankfully, All My Sons saved the day! DO NOT USE LANCE'S MOVING COMPANY!!! They forget to put you down AND blame you for their mistake!!!
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April 2024 by Caroline Burton
Best moving experience ever. Very professional, helpful and unhurried. Many fragile items were moved without any damage.
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March 2024 by Klesa H.
Yelp will now allow us ownerships over this page, so this is our company response to the other below comment but the same woman! It's not very often that we reply to reviews, but we feel as a professional business, we should address this comment in defense to our work ethic and integrity. I'm sorry that you believe you were treated poorly, but your review is very far from honest. From the moment our men stepped foot onto your property you treated them inhumane and was emotionally and verbally abusive to them. YOUR cameras caught the interactions of you verbally abusing them from your garage. As any human, they noticed your anger escalated quickly and they attempted to de-escalate the situation by leaving and keeping you and themselves safe. You refused to allow them to leave which was holding them hostage. The "camera footage" was reviewed and the case was dismissed because nobody assaulted you. The job was paid for by another person who specifically wanted you off of his property and PAID for the job and told them not to give you the keys to the u-haul. Again, he paid for the job and the u-haul. This job was NOT paid for by you, but someone EVICTING you. I would like to address a few other things. You home was filthy, unsafe, and a serious hazard to our men. Your items were cheaply made and you had a dresser that you taped shut for them to try to move, which they informed you would not hold up. The Gatorade bottle that said mike? We don't have an employee named Mike, so try again on that one. As for accusing our men of being a predator, that is slander. None of our men have a criminal background of pedophilia. I can assure you we have moved thousands of people and our men being fathers themselves, would always insure the safety of children. As for your stolen medication? I don't think was stolen at all, but probably all taken by you which would point out your complete irrationally behavior. The fact that everything was dropped from the police, and that you used two fake names to leave these reviews are enough to rest our case. We our grateful for our customers. I can assure you your one review of complete slander has not affected our business and our awards of best of the best.
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February 2024 by Gary Ballard
Lance and his employees are kind and are very careful moving your furniture.
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November 2023 by Brooke Kalivas
I highly recommend Lance movers. We have moved several times and this was the easiest move we've ever done and it's 100% because of how phenomenal the movers were. They all had positive attitudes, worked hard, and took great care with our things. I would absolutely use them again and will be recommending them to everyone. They made the entire process seamless and easy from booking to moving day. I can't recommend them enough.
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October 2023 by Jackie Red
I think Lance is the number one moving company. Would recommend them.
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June 2023 by Brantly Wyatt
We had a great experience with Lance Moving Company! The 3 men that moved us were such hard workers, respectful, and took good care of our items. They were so kind! Would definitely recommend this company!
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June 2023 by Amy Lynn Johnson
Mark, Bob and Blake did a fabulous job moving my parents. They were respectful, efficient, careful and reasonably priced. We could not have asked for a better experience. We highly recommend them.
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March 2023 by April Baer
Great place to have storage room. We have had 1 for about 8 yrs and a 2nd for about 2 yrs. Very nice and understanding staff members!
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December 2022 by Imran arif
I moved several times beforeI always have issues with moversThey never did good jobAlways scratch your furnitureBut peoples I’m telling youLance moving company are the best one I ever had$130 per hour for 3 guy with truckI didn’t have to do anything while they were moving my stuffvery professional ,honest, and fastThe guys were know what to doThey worth every pennyThank you so so much lance moverYou guys are the best
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October 2022 by Susan Gammill
Great moving company! I've used them twice in the last year and will continue to use them for future moves!
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October 2022 by Andrea Lanier
Lance Storage is safe, clean and reasonably priced. We highly recommend.
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October 2022 by Ly D.
This is by far the WORST experience i've EVER had while moving. This company owes me about $6000 worth of stuff. DO NOT use this horrible company, unless you want your stuff broken and stolen right out of your own home, RIGHT underneath your nose.
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October 2022 by Faith G.
BEWARE!!!! The adult males movers kept winking and creepily smiling at my TWELVE year old daughter freaking her completely out, and then one physically assaulted me in my own house. Then they took off with the keys to MY uhaul! DO NOT USE THIS COMPANY!! They are abusive, RUDE, they broke over 3000 dollars worth of stuff, do NOT know how to load a uhaul at all, nor park one for that matter, as they parked in the grass and left a rut in my property, and left their cigarette butts, water bottles, gatorade bottles, all over the place, literally. MIKE, YES YOU, you left your name on your gatorade oh so smartly. Y'all do realize people have a LOT of cameras nowadays? Especially ones like me, with warning signs everywhere. Trust me, I have a LOT of cameras running 24/7, inside AND out..but maybe it was that your guys were too high to notice them, as they so openly told my 12 year old that he smoked weed, but that he didn't have a card for it. That is probably the reason my daughter's $500 dresser mysteriously "imploded" as he put it, the minute they started down the stairs with it. NO, They held it by the hutch stupidly, and the bottom half rolled down the stairs and broke, I saw it happen. But of course, they denied it was "their fault". The lady, "owner", or whoever answers the phone, literally laughed in my face and called me a b I t c h in front of my children when I called and told her what her worker did to me, and that the police were on their way. Lady, you should think twice before you call a woman names and deny everything with zero knowledge (especially when the owner of the house has a large camera system), instead of professionally APOLOGIZING after your apparent son just physically ASSAULTED & BRUISED ME, enough to where my 14 yr old literally came bolting down the stairs b/c she heard me screaming at the top of my lungs for him to get his hands off of me, and him yelling at me. I have VIDEO PROOF, and the police have it. Also, you might want to tell your sons/workers to give back my stolen medicine . Their best bet is to contact me to return my medication, or I will add onto their record. Google is a wonderful place to find all kinds of records on people. So laugh away, but pedophiles/woman abusers/thieves, ARE NOT something your potential future customers will think is very funny, at all.
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September 2022 by Melinda Armstrong
Lance movers team were awesome! The guys were on time, very nice, very professional. They were also very quick. They worked extremely hard for the entire 6 hours they were moving us without slowing down. Everything was moved from old house to new house without any incident. We would definitely recommend Lance Movers and wouldn’t use anyone else.
