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March 2024 by Tiffany Davis
Should not be open. They are not customer focused. They don’t know what they are doing. Very unprofessional. Asked for a manager. The guy who works there asked for what. I’m from a different world where bank managers actually interact with customers when tellers aren’t equipped. I have another account with Regions. I closed my account with Simmons today. My advice is Choose another bank…
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September 2023 by Sorrysailor
The worst bank in Benton. Multiple employees inside but they want to overwork one guy having him help the people in the lobby and drive thru while a lady just sits there watching the line grow and grow. Then when it’s finally your turn, they don’t even pay enough attention to you to put your money in your own account. But hey, at least they got their McDonald’s door dashed to them.
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August 2023 by Sweet Baby “Sweet Baby Jesus” Jesus
Two ppl working the whole bank. Needless to say, there's a wait.....
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June 2023 by Terri Knowlton
Nice employees they treat you right
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June 2023 by Marsha Edgin (Missy)
We used to drive through. The staff was very helpful and were able to process two different accounts with no problem.
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May 2023 by Missy Edgin
We used to drive through. The staff was very helpful and were able to process two different accounts with no problem.
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March 2023 by Charles Back
Never answers their phone.
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August 2022 by Carol Childers
Great people and service
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December 2021 by Alea Humes
ABSOLUTELY THE WORST BANK!!!!
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October 2021 by Trudy Ray
Would love to say a big thanks to Danny Wooldridge at the simmons on Military in Benton. He was so nice answer all our questions and took care of us .
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September 2021 by Debbie
This Bank never answers the phone. Never! This place used to be metropolitan national Bank and it was a good bank. Simmons took over and you can't get through to customer service no matter which branch you called. The bounce check fees are almost up to $40 a check. It's ridiculous. Do yourself a favor and find a different bank.
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September 2021 by Jacquelyn Ayers
The worst experience with this bank...
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January 2021 by Eric von Francis
Best bank ever. Great management and team!
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November 2020 by Nikayla Jordan
Rudest people I have ever experienced in banking drive thru.
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July 2020 by Michael Fayman
Friendly people
