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August 2025 by E_C. Golf
They refuse to drive up my driveway to give me my packages and just leave a note in the mailbox saying I have to go get the package from the postal service building. All this does is make me have to drive 25 minutes into town to go get my package that was already in my neighborhood. It’s ridiculous how lazy people can be.
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July 2025 by Douglas Redmann
they don't answer phones or questions very poor service
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July 2025 by Madeline Orbin
Great local post office. Whatever the new change is, keep it up!
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July 2025 by Jonda Walters
They deliver my pack
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May 2025 by Dustin Schreiner
Opens late. Closes early. It's like they dont want you to mail stuff from here
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April 2025 by L B
I often get delivered notices from sender, but it's not in the box. Or on the porch. Seems like a ruse for quota.
And, yet again. I watched mail lady NOT get out of her van. So, there's no way she left two boxes anywhere. But, she sure did mark it delivered. Are they stealing our packages??
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April 2025 by Stacy Lewis
Poor service at the post office and delivery service. Absolutely terrible
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April 2025 by Dumb Dummy
Got a PO box here thinking my mail would be safe only to get someone else's mail at least once per week. Only half the people I get mail from will deliver to a PO box for whatever reason so the entire process has been a big waste of money. Also price per box is more than the sign shows y'all charge.
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February 2025 by Angela Sibole
I wouldn't give USPS a good anything. This is the most unprofessional people who represent our United States post office . I've had a very mentally anguished experience with the b-usps that I have filled a complaint people, we have to file the complaints to get our post office back from these goons who are running it down so bad that it is a total EMBARRASMENT TO OUR CITY AND STATE . Can't believe the post master at Benton and her assistant are still working here. Very unprofessional and it's getting worse by the day by these unprofessionals who control the Benton post office I mean, why do these people still have a job !!??? A replacement is very much needed to correct the damages that are most definitely to come with the unprofessional they call the postmaster and assistant. We need to repair if possible the dignity and respect that is lost cause of the ones who are destroying the integrity of our mail system that our government ignores. If we want action we have to take action upon yourself to make it better. File the complaint and keep on it and stand your ground cause the unprofessionalism and ignorance at our Benton uspo is unacceptable and we are not gonna tolerate it..I filled my COMPLAINT.ty
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January 2025 by Madeline Hollingshead
Mail person keeps marking that my package is delivered but nothing is in my mailbox this is literally like the 5th time it’s happened.
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January 2025 by Angie Ellingston
Been waiting on my mailman all week trying to mail a bill hasn't been by to pick it up so I gave up and took it in my self to the post office , the guy they replaced the other one with you could count on him every day with or without mail just to make sure I guess they switched them up again the we had before this guy would only come by this end of 4th St. 1 time a week I pray we don't get him back but it's Jan. 4th 2025 5pm and still no mailman
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November 2024 by rick mccormick
Mail rarely shows up. We’ve gotten shut offs on our electric and water due to not getting our bills. We now have to remind ourselves to call utilities and get our balances and request another bill since we’re not getting them. It’s tax season and we’ve not gotten our tax bills yet either so will have to call them after turkey day. Can’t rely on mail service anymore! Pathetic! No wonder they are losing money according to their head dude in charge the joker I should have said!
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August 2024 by Sonja M
Who would think that you can't trust the United States Postal Service to deliver mail. On April 8, 2024, I was to receive an iPhone from my daughter. Well, the box arrived empty to my mailbox, which needs a key to be opened. On April 9th I went to the post office to have the issue addressed and Supervisor Anthony Williams right away, (after finding and speaking with Reggie), told me that he knew the carrier and (Reggie) was a good carrier, and that Reggie told him that the package wasn't opened when he left it in the mailbox. I informed Reggie’s supervisor, Mr. Anthony Williams that Reggie is a liar and a thief (not in the kindest of words), Only two people has access to my mailbox (me and the USPS), and I did not steal my own phone. I’m very upset and I have a feeling, after reading other reviews, that this may be some inside criminal activity.
Edit: Four months later (8/13/24) and another package was not delivered. This time they “left it with someone” at my address but I live alone and they did not leave it with me. These people are thieves and so far they are getting away with their crimes.
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July 2024 by Hunter Harrison
Horrible service, rude managers, and will never reach back about lost/stolen mail. Highly recommend calling the Postal inspection service and reporting them. Lots of shady people with possibly workers stealing packages.
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July 2024 by Jackie Standridge
I was supposed to get a few packages delivered, (which was my kids items), well I was tracking the package it said out for delivery , so I waited and then they sent me an update stating the package was unable to be delivered because of no access to my location which is bullcrap, so I called the post office and they said they spoke with the carrier that day and he said he never had the package on his truck so the driver STOLE it!!! I HOPE THEY ENJOY MY KIDS EAR BUDS AND CLOTHES!!!! VERY SORRY PLACE TO DO ANY SERVICE!!!! DONT EVER TRUST THE POST OFFICE IN BENTON ON MILITARY ROAD!!! ALL THEY DO IS LIE AND TAKE YOUR STUFF
