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January 2024 by Sonja LaCombe
We had family down from Arizona, thought the recreational place would be perfect for us to go & hang out. We go in, and the front Desk lady , Jennifer was so rude & hateful. We will never be taking our family there again. I can’t express how hateful she was. Then, we realized the basketball court was so busy , there was nothing for us to do. So we requested a refund . She told us she couldn’t give us a refund of $100. There has to be a way she can refund someone $100. All we did was walk downstairs & walked back up.I usually won’t put bad reviews , but her attitude was terrible to all of us. For no reason.
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December 2023 by Susanna Gentry
I love playing pickle ball here!Gym is nice. My only request is that they determine a better system to sign up for desired classes! (You have to be highly motivated to go through all the steps necessary)
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October 2023 by Caity_ Cat120
Great place! I take my little one here almost every month! They even have preschool water time Monday and Friday mornings.
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September 2023 by Kisma King
We've been members for a long time. We love using the facilities. I've been working out there off and on for a few years. Recently I've tried to use the childcare, but my 3 year old and baby won't stay in the room. My toddler was stepped on and crying when I came to pick them up. No one seemed to even notice. The room will get so full that they have no choice but to let the littles cry. I asked one of the workers, and she said the parents ignore the texts to come get their kids. I don't blame the workers, but they definitely need more help, and the parents need to be more responsible.
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September 2023 by Michael Weir
They had nice on-site staff and the gym was great! Wasn’t too crowded when I’d go in the mornings.I selected the “Individual Pass Month” option. I thought that because the title said “Month” that it was just a one time purchase… until it renewed and I was charged again. I had moved away from Arkansas so I couldn’t use another month. I called and they canceled my plan for further months but refused to give me a refund for the month I literally couldn’t be there for.It did say “monthly” somewhere on the website in tiny print after I had already had the plan renewed and went back to check… sad day.
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September 2023 by Christopher Marston
Great selection of exercise equipment. Very clean facilities. The only problem is there is one year between when your kids can go to day care and when they’re allowed to work out wheee they just have to sit in the lobby.
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September 2023 by Rjv
As a family member of the Bentonville Community Center, I felt compelled to express my dissatisfaction with the services provided, especially concerning the swimming facilities. Despite paying for an annual membership, we found that not a single swimming lane is open to the public during open swim hours. All lanes seem to be reserved exclusively for instructors and their students, leaving no room for members who aren’t enrolled in a class. When I voiced my concerns to the front desk and Miss Kendra, I was merely directed to place my complaints in a suggestion box. This doesn’t seem fair to paying members who expect to use the facilities they’ve paid for. I hope the management takes this feedback seriously and makes the necessary improvements for all its members.
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August 2023 by Matthew Allen-Goebel
My wife and I use a trainer at the BCC. We love this person, though they work us hard. The gym space is clean and well maintained, there are lots of options for classes, cardio, weights, etc.Pool areas are also well maintained and clean. Lazy River, kids water play space, and a couple of water slides make the pool a fantastic option for extra hot days.The price point for all this is crazy low. We’ve definitely paid 5x the price for 10x less amenities. We don’t even use half of all the variety of the offerings.There is also a small extension of then public library. Book drop off bin is outside and a small self checkout station is inside.Child care is on-site, though we don’t use it.The summer day camps offered were also very affordable and great for the kids.
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July 2023 by Adina Crandall
Fantastic Faculity in every aspect. Went to swim ended up in awe of what a well kept beautiful facility this is for my community. Every area was very clean well kept. Raised Track n Basketball area didn't have that funk most do. The community rooms were well stocked very updated plenty of supplies. Catering kitchen for rent was over top fantastic. Swimming pool was not chemical smell no skin or breathing reactions. The pool was great temperature not uncomfortable, big water slides, and indoor water pad play center. Lazy river, basket ball, lap pools. Even a library room. Come play for a day or get a cheap monthly pass
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July 2023 by EpicGamingMom2021
My daughter and I had such an amazing fun time here! We will definitely have to see about getting us a family membership!
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July 2023 by K JR
No employee I’ve ever come across looks or seems happy to work there. But it’s a great facility. Wish the pool area was kept a bit cleaner but I recognize how difficult it must be considering the volume of children passing through.
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July 2023 by Matt Love
Facilities are good. The staff and their director have double standards when it comes to enforcing rules. I was literally told by the director that the rules do not apply to staff! And these people are supposed to represent the city? I tried to explain my concerns but was just given the run around and treated with total disregard. I would not trust any of the staff to be helpful in any way. Play at you own risk.
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May 2023 by Nupur Goel
Awesome place to go with the kids ..my kid mainly enjoys thé swimming area. Swimming area is open year around in winters they have warm water which is good for kids. They do have gym and other facilities ..major advantage is you can drop your child in the day care inside it and enjoy your time in the BCC for approximately 2 hrs ..we tried with our kid but it didn’t work in our case but May work for others it all depends on child ?
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May 2023 by David Durrill
Checked daily rate online. Ten dollars is above my budget plan for a daily rate. Recommend having a lower price for just a quick shower. I had just rode my mt. bike and would have stayed longer and supported more local businesses. The monthly rate was attractive, but not applicable in my situation. Great trails though, but my camping van and me moved on.
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April 2023 by Maryann Mathews
I have been using this gym for a year and a half now. My family absolutely loves coming here! The staff is amazing and so friendly. My kids enjoy the child care. I’ve taken several different classes here and have a hard time choosing which one to go to because I love so many of them. The pool is amazing. We also enjoy the prek swim time offered. Would highly recommend giving it a try!
