Big Ben Cleaners & Sugar Creek Laundry is a locally-owned business focused on serving its community. With an emphasis on customer needs, it has become a known name in its industry. Reviewers have highlighted the cleanliness of the establishment and the friendly service. One customer appreciated the free assistance with starting the dryer during an emergency. However, some customers have reported issues with the machines, including problems with dryers and washers that did not function properly, leading to lost money. While the mini pantry allows customers to leave or take food and paper goods, there are concerns about the lack of air conditioning and the cleanliness of the space. Additionally, the pricing for larger washers, such as the $12 large washer, has been noted as high, with various prices for different types of loads causing confusion. Despite these issues, Big Ben Cleaners & Sugar Creek Laundry remains a convenient option for laundry and dry cleaning needs, especially since it is open on holidays like Easter Sunday.
