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November 2023 by Karen Garrett
After a day trip to Kansas, a few weeks prior, I think my car had wiped out the entire insect population of The Sunflower State. My car was in definite need of a good wash. I get free car "washes", if you can call it that, at the dealership where I purchased my car, but it had been out of commission every time I had gone by since my trip. Sitting at a nearby stoplight, looking through the bug smeared window, I decided that I needed to bite the bullet and pay for a car wash. I had never been to CastleBay before and found it a little confusing. You enter the bays from the rear, and if I remember correctly, there are four bays for a manual wash, and 2 or 3 for automatic. Being old and very arthritic, I chose the latter. There was an option to pay $18.00 for unlimited washes per month, and $10 and $12 options for one time only. I think there was another choice as well. Anyway, because I'm poor, I chose the $10 option. It is touched, which I don't care about, since my car is 11 years old, but if my car was newer, I'd like that. Unfortunately, while my car was much clearer than before, it was not $10 worth of clean, in my opinion. If your car has far fewer dead insect stuff, you might be okay, but it wasn't great for me. It also left spots all over my car. Spot-not car wash it ain't.
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November 2023 by Ordinary Arkansan
Swung by here when I had a little extra mud on the tires. This place was super clean, and I loved the handheld air dryers ( I've never seen those before)!
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October 2023 by Adam Holland
One of the nicest car washes in the area. Clean bays and new touch less drive in options too.
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July 2023 by Amy
Great car wash, has a bay tall enough for my camper van. Wash with warm water. Everything works well and is in good condition.
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July 2023 by Neal Maguire
We usually use the touch free automatic wash. This time, I used the 1st manual wash bay. I'm not sure why there is a credit card reader in the bay as it would only work with cash.
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June 2023 by C. D.
Cleaned my bug laden car pretty good considering it's touchless. Could've had a longer dry period but overall ???
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June 2023 by Jared Taylor
NOT UNLIMITED. They advertise everywhere that you get unlimited car washes per the monthly subscription. I go to wash my car again and it says “one car wash per day”. This is false advertising and grounds for a law suit. Unlimited means UNLIMITED.
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May 2023 by Colin G
I prefer DIY car washing, so I've been to quite a few. This place by far, uses the best cleaning agents, in the proper concentration ratio, which I appreciate very much. Excellent wash, and the staff are mostly vets (same as me), and we're super nice.
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May 2023 by Richard Johnson
I use the automatic car wash. Some days. It does a great job. Other days not so much. Today was a not so much day. I would say it's fine for renting off your car once in a while, but I wouldn't use it for a deep clean
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May 2023 by K Merseal
Best car wash in Bentonville. Comes out cleaner than most of the car washes I've been too and they have hot water.
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April 2023 by Charles Hilligrass
This place makes it easy to use their wash bays and their auto brushless car washes are better than others. They used to have a brush/touch car wash bar and it worked better than all the other touch car washes around but they changed it to touchless. I wish they still had it, I used that one the most. Now there's no place in Bentonville to get a really good wash.
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April 2023 by Gihan Jay
This car wash is one of the only places I take my car to wash. They do an excellent job, and the car is perfectly clean. Sometimes, the dryer is not strong enough to blow out the water, but wiping it will take a few minutes, and it is as good as new. There are times when the soap goes under the front doors, but is it not a problem. Wipe it down with a clean towel. They are worth it, and you should try to get the unlimited car washes. That deal is the best.
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April 2023 by Mar8les
Best car wash, the only one I'll go to and honestly it's out of my way but worth it.
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February 2023 by Adam Roedel
It's a great car wash but you're gonna need at least $15 to do the job
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December 2022 by beth coon
Auto wash sprayed car with soap and then quit. Had to pay to go through again because I couldn’t drive off with a soapy car. Attendant who finally showed up couldn’t refund me for the wash that didn’t complete so I am not sure why he was there?Update: I do not live in Bentonville. I was there for some appointments and went through your car wash while I had a break. It is not practical to drive back for the refund that you didn’t give me when I was there and asked for it. You have my debit information and can refund/reverse one of the charges.
