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November 2023 by Glennhkc
Disappointing at the price. Half the place was under construction with dirty plastic covered hall carpets. The advertised pool was closed. Desk staff were barely competent. I would not stay here again.
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September 2023 by Bill Causey
Well I didn’t know there had been a water leak and there was so much construction going on. There was no upgrade breakfast was good, good coffee machine.
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September 2023 by Hannah Kyros
Bed bugs and ants in the middle of the night got up and they where on my sheet and between mattress nj I told them they moved me because it was late I stayed until morning..I even put them in a bag for them have pic for proof. Walked by room next day and I was leaving and they where making the bed like nothing happened. And denied the allegations even with proof at front desk at 3 am.And I had small children to move ? in the middle of the night.
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September 2023 by Brydee Carrier
The entire hotel is torn apart with renovations and the pool / hot tub is closed. The place was dirty. Still 143 per night. Room was not worth that. The staff overcharged my card 350 over and still have not been given a refund. Avoid this hotel you will be disappointed if you book.
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August 2023 by Jeffrey Dossett
No hot water in room!!!! Rooms were clean and staff was friendly. Breakfast was better than most places offer. Old lady in breakfast room was kind of annoying first thing in the a.m. but whatever. I dont think we will be back. Not worth it.
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August 2023 by Janice Rivett
Staff is friendly and helpful. Room was clean and comfortable. Breakfast was good and hot.Only downsides were the small pillows and rough toilet paper.
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August 2023 by Mary Kelly
I stayed there this past weekend [room 206]. I reported to the front desk that we had no hot water. She appeared irritated and said; "I'll trip the breaker." The next morning still no hot water and after an ice cold shower I tried to dry my hair and the blow dryer burnt up! There were roaches in the bathroom. I told the same woman all of this and she asked what room # and walked in the back. We waiting hoping she would come back to say something??? Maybe an "I'm sorry" or we'll take 10% of the cost of the room but she never reappeared. Really bad experience.
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August 2023 by Daniel Acosta
Fabulous stay! Large room, great Wi-Fi, the cleanest pool and hot tub we have ever seen. Dedicated staff for breakfast kept everything stocked and clean. Definitely will stay here again.
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July 2023 by Ron K.
DO NOT stay here. The shower did not work in our room...no hot water OR cold water. No hot water at the sink, low flowing cold water. When I checked out the manager Chelsie Munoz said she would discount the room and credit me 50% refund. That was 2 months ago....still NO credit. VERY disappointed in this particular Comfort Hotel! The room cost was $158.99...what a rip off.NEVER again. This hotel needs to be bulldozed.
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July 2023 by Brent Holiday
A great stay with large spacious rooms! Much more space then other hotel rooms in the area. The breakfast staff were very friendly and helpful! They were awesome and added to a great stay! Also enjoyed the extra waffle flavor of chocolate.Rooms: Big rooms with lots of space! Loved the bathrooms and kitchenette area!Food & drinks: Good breakfast, enjoyed the waffle flavor options as chocolate was fun!
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June 2023 by Devon Parkinson
We stay here very often and the two ladies, Diana and Kylee, make our stay very memorable. They have remembered us and always greet us with a smile and go above and beyond with anything we ask. Even though we bug and annoy them they still remain upbeat and overly helpful with us. They handle my crazy group with a friendly service! Thank you guys for being awesome.
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June 2023 by Lisa Lavelle
After an awful experience with another local hotel where we had a reservation we arrived at this hotel. We had traveled all day and were exhausted. The woman at the desk, Diana, was calming and very accommodating. She found us a room quickly at a reasonable price.The morning breakfast was hot and tasty. There are many options for breakfast.The room was exceptionally clean! It was spacious and comfortable. The bed linens were deluxe. I loved that each bed had four pillows. They were of different heights and firmness. A pillow for everyone’s tastes.The pool was sparkling clean. The hotel provided towels for all guests. The lobby was clean and had hot coffee available 24/7. They provided luggage carts for guests. This was so helpful. They have a large selection of snacks and drinks available for purchase in the lobby. This really helped with the late night munchies. Also located in the lobby is a large and well appointed business center. The fitness center is not large but has the important pieces of equipment for a workout.The location was perfect. It is just off the highway and close to downtown Bentonville, Crystal Bridges, the many biking trails and an easy drive to U of Arkansas and fine arts center.I highly recommend this location for business or pleasure.
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May 2023 by Jessica H.
Loud noisy neighbors and the people who work nights don’t do anything about it. Everything smelled like weed all the time. There’s a kitchenette in the rooms but there’s no kitchenware. The good thing is they always have coffee downstairs with all the flavors of creamer. They also have free laundry rooms. It’s laid out like a maze and more expensive than I think it’s worth, but it’s not a bad place to spend a few nights. They don’t allow pets.
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April 2023 by Pamela Hill
Nice roomy rooms. Comfortable beds. Very clean. Great breakfast. Good selection of bottled drinks & snacks available. Currently no bartender for the bar so it's closed temporarily. Nice stay. Convenient off hwy 49.
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October 2022 by Chanie M.
We stayed at the Comfort Inn at 3001 NE 11th street, Bentonville. I would definitely not recommend this hotel. Our bathroom floor was covered in human waste in front of the stool. We informed the front desk but nothing was done. The hotel was full so we could not change rooms. I understand that hotels are short staffe. However, I believe this was unexceptional.
