Crain Kia of Bentonville is a Kia dealer selling new cars, SUVs, and vans at the lowest available price with incentives and discounts. Their used car inventory features many one-owner, clean CarFax vehicles at affordable prices. The service center is staffed with master mechanics who perform routine maintenance, service, and warranty repair, from oil changes to brake service. They also offer a huge inventory of Kia OEM parts. Reviews highlight a very efficient process with good communication and the helpful ability to schedule service appointments online. Sales staff are described as awesome, professional, and patient, taking time for thorough test drives and explaining features. They work with customers to find the right car and the best financial solution, making the entire purchase process quick, smooth, and memorable. The service department is great, with staff who explain everything, answer all questions, and get warranty work done quickly to return vehicles to the road. Customers report being pleased and note friendly, helpful service from everyone, leading to 100% customer satisfaction.
My car needed an update after a jarring incident on US 65. The folks at Crain Kia of Bentonville took care of it and the problem was covered under Kia's warranty. Jon in the service department was great. He explained everything, answered all my questions and got my Kia Sportage back on the road quickly.
September 2024
Manny and Daniel took care of me. I was extremely happy with the transaction.
September 2024
Great experience with Kia Sorento so far and great staff