Discount Tire in Bentonville is a tire store and rim shop known for phenomenal, awesome, and friendly service. The team and manager are described as wonderful, incredibly nice, helpful, and professional. Customers report great experiences, noting the staff is quick to recognize issues like side wall separation and handle repairs efficiently. Many highlight the incredible service, including free tire repairs with no labor or service fees, free tire rotations, and free air pressure checks. They offer tire installation, rotation, balancing, and flat repair, and also sell and install windshield wipers. The store stocks popular brands and can order any tire and rim combination, sometimes convincing customers to purchase an alternate tire. While one customer had regrets and needed a month to adapt to a new tire purchase, many others express strong loyalty, stating they will use Discount Tire for all future purchases for their whole family and that the store has earned a customer for life. They provide confidence in safety and get customers taken care of quickly, often without an appointment.
Great store, fast service with online booking for tire purchase.
January 2026
The customer service here is unmatched. The wait is long, cause they are usually busy, because it is worth it. Thank you!
January 2026
I appreciate the customer attention. Customer care seems to be a priority at Discount Tire stores. I have purchased tires at 2 different stores and the one big thing they have in common is the great customer relations.
