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December 2023 by Kevin Reyes
I’ve been to all the “ghetto” tire shops and I have to say this shop was nothing like those! As soon as I got their Jaxon came out and greeted me, he was super friendly and made sure to inspect the car to make sure nothing else was wrong. 30 mins later they had my tire patched and even replaced my windshield wipers all at a very reasonable price and time. I was in and out in 30 mins. Definitely would recommend discount tire and ask for Jaxon if you can, he was awesome!
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November 2023 by Jody Holtgrewe
Excellent customer service. I had a tire needing repair, Jaden did a great job getting me in immediately. He was very professional, and made the overall experience great! Thank you Jaden and thank you discount tires!
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November 2023 by John Shrout
Placed an order for a tire on Monday. Was told it would arrive later Monday evening or Tuesday. We come in Wednesday evening, no tire available. They have some excuse that the order was delayed but couldn’t tell why. Promised it would be here Thursday….. no one called us to update us at all about this. We’re from out of town and the place we’re staying in is over an hour away. How convenient the tech tell us….” Oh just come back “ lack of customer service
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November 2023 by Christopher Wilson
Fastest and most efficient discount tire I have ever been to. Ordered my tires online and made an appointment. They had 4 news tires installed in 30-40 minutes
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September 2023 by Charles Whitford
I wasnt sure what to expect from a place whose sign letters are misaligned, but I was surprised. Over the phone Hudson was very helpful and polite and set my tires aside for me. Once i arrived it took a little while to get help at the front desk, but they were busy. As soon as I was waited on it was quick and easy to sign up for their card and get my ticket started. I was allowed to watch the techs perform the two tire replacements and really was impressed with their efficiency and thoroughness. Tyler and Jaden were very quick and did the change 100% by the book. having been in the automotive and tech world for nearly 2 decades I can do this same service blindfolded with the right machines and they appeared to have the same level of skill. They torqued my wheel to the requested torque (factory) and balanced them well. No vibration was felt on the drive home and they were very polite as well.I will continue to go back for any tire needs if this level of professionalism continues and I hope it does. I have worked at several local tire shop and the way this was done was the best I have seen outside of the full automotive shop I have worked at.I should also mention Angel was the gentleman who helped me in person after 2 phone calls with Hudson and he was just as helpful. Thank you for the professional and correct service procedures for my vehicle as this is now the only other shop to have worked on my vehicle other than the dealer and I was apprehensive to do so, but not anymore.The pricing was fair and they also offer a significantly better Protection Plan for the tires purchased than other similar companies in the area as well as free rotations and balances.I hope corporate reads this and acknowledges these employees as they had a tremendous impact on my opinion.
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September 2023 by Gabriel Ratcliffe
Got a free tire repair done. Super easy process, and really communicative. Plan on coming back to install my new set in a couple months. Really great reps upfront!Enjoyed the worship music in the lobby.
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September 2023 by Mark Pavlak
I love this company and so happy they finally opened a location in Bentonville! I have used Discount Tire for many years for several different vehicles. Always great service and attention to both me and my vehicles! Highly recommended and appreciated!!
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September 2023 by Linda T.
I always receive super fast and courteous service at discount tire and prefer the Bentonville location..
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September 2023 by George Gryparis
So glad Discount Tire opened so close. Have bought several sets of tires for several cars here as well as service. Excellent every time. It's refreshing to get competitive pricing with quick and quality service. Hudson is great as well as the rest of the crew. It is much appreciated and welcome in this time of lack luster performance and poor service. Thank you team Discount Tire. I don't even consider going elsewhere.
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July 2023 by John Pan
Amazing and Outstanding service. Had a flat, but drivable tire a few minutes before closing on a holiday weekend and they took care of me, no cost for tire repair. Plaza Tire wouldn't see me despite showing up 15 minutes before closing and no customers. Just shows you how much they care about their customers. Thank you to the great team for saving my weekend! You've earned a customer for life!
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July 2023 by Jamey Ullmer
Had a flat on our Chevy Tahoe due to this flathead bit. Called Discount Tire and the guys got me in right away, fixed the tire and was back on the road in 15 minutes. Great experience! Highly recommend!
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June 2023 by Adam Rothrock
Quick friendly service, great tire selection and lifetime rotation. Recently my wife had two tires with punctures, the one tire was repairable but the other was not. We were topping it off once a week as it was a slow leak so I decided to wait another month after we get back from vacation. To protect us the shop put on a loaner tire until we were ready to replace the tire. That is the kind of service I wish every shop afforded people because that is how you get a lifelong customer rather than a one time purchase. Thanks discount tire!!!
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June 2023 by Arlie Wolfinbarger
First time doing business with discount tire very pleased with my purchase I believe their tire installers were previous NASCAR pit crew never had four new wheels and tires installed that fast Great job guys
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June 2023 by TJ Morton
Fast friendly service. Couldn't believe how quickly they replaced all 4 of my tires. I had been screwed over by the Firestone in Centerton earlier in the day and Discount Tire really saved the day for me. So appreciative. Wish I had the guys name that helped me so I could recognize him but they definitely have me as a lifetime customer now.
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May 2023 by Stephanie D.
Had a bad experience at Big O Tires so I called the next nearest tire shop. The employee that answered my call said they could help immediately. I was there within 5 mins and was out the door no more than 15 minutes after I arrived. The staff was welcoming and friendly, professional and efficient. They even matched the price I was quoted at Big O. Will definitely return here for all of my tire needs!
